(Closed) E-Ring Broke for a 2nd time… what to do?!

posted 7 years ago in Proposals
Post # 3
Member
6351 posts
Bee Keeper

holy cow. That is bad bad bad.

Post # 4
Member
6351 posts
Bee Keeper

I want to add that I love your avatar. It always makes me smile.

Post # 5
Member
10367 posts
Sugar Beekeeper
  • Wedding: September 2010

What type of metal is it? Is it a high-carat gold (like 18k, for example)? If so, it will be prone to breaking like that. It really looks like the design of the ring itself is generally flawed – that center stone setting looks like it is just attatched through a very small welding, instead of being fully incorporated with the design of the ring, like most center stone rings. Either way, i’d go to a different jeweler to get it worked on. Whoever first made/serviced it clearly isn’t doing a good job!

Post # 6
Member
5670 posts
Bee Keeper
  • Wedding: August 2010

Omg! That’s awful and that definetly should not have happened. I don’t think you can get money back for not knowing about the quality if you never asked for a certification, but if the certification lied you can defiently bring action.

I would maybe take it to another jewler and see what the recommend for a setting, There may not be enough prongs, etc. I have 5ct, tw on my finger and my ring has never fallen apart, so it prob has a lot more to do with the metal and prongs that the actually diamonds. If you love your ring I would see what someone else could do first.

Post # 7
Member
369 posts
Helper bee
  • Wedding: September 2011

I have had trouble with my shank breaking as well.  I talked with the jeweler about it and they have reinforced it with more metal and will continue to fix it when it breaks. 

Definitely go talk to them, and tell them your concerns, and hopefully you will be able to come to an agreement on how to handle the situation.

Post # 8
Member
8738 posts
Bumble Beekeeper
  • Wedding: September 2011

@crayfish: That’s what I was thinking. If it’s a softer metal it’ll be more prone to breakage and the area to secure the center mount really isn’t that big.

I sure hope they are doing all these repairs for free. I would also ask them to pay for an independent jeweler to inspect the ring and do any work that is needed to make the setting secure.

Post # 10
Member
579 posts
Busy bee
  • Wedding: August 2011

@emersynsmommy35: Hi There.  So the setting, with the ‘hole’ is actually very common place.  Its a peg head and is assemblied/welded into the hole when the ring is completed.  Basically rings with center stones are either made this way, or they are ‘cast’ as one whole piece, including the head.  So atleast know, the jeweler hasnt pulled a fast one you in that regard. 

As for the now 2 time breaking, it seems to me to be one of 3 things really.  Either the metal on the peg had some kind of fracture to start off with, making it weaker.  It is a defeat in the mold of the ring, which happens.  Or however it is that they are welding the peg into the mount, isnt working and not securing it nor adhering it to the ring.  When this happens, is the peg totally intact with the head and the hole on the band totally clear?  Or is the metal of the peg sheered off, and part of it is still in the band?  I can try to trouble shoot from there….

Post # 12
Member
579 posts
Busy bee
  • Wedding: August 2011

@emersynsmommy35: So part of the peg is still stuck in the band when that happens right?  

Post # 14
Member
197 posts
Blushing bee

My ring also kept falling apart. Similar price range to yours and purchase from a very reputable jeweler. After fixing it several times and replacing multiple stones within a 2 year period, I said enough is enough. I can’t be in here every 2 months to get my ring fixed. They were fixing it in store, which is fine, I’m sure they have great people working on things. But after I said something further needed to be done, they sent in back to the manufacturer claiming it was a faulty setting and they (the manufacturer) need to completely re-set the entire thing in a brand new setting. I haven’t had a problem with it since. Not sure if thats what they did for you because I know you mentioned the setting changed but just thought I’d mention it in case they haven’t explored that option yet.

Post # 16
Member
14418 posts
Honey Beekeeper
  • Wedding: June 2011

Holy cow, that is crazy.  Second picture with it broke looks like it was only attached at one point like a peg.  Definitely not the most secure.  It looks like the shoudl be able to secure it from the sides also.  At this point, if it were me, I would just want my money back and go to a different place.  And since you mentioned the cost, I think 8k is a lot for a I1, even with the 2cts on the band.  And you don’t have the paper work?  This jewlery sounds shady and lacking in quality of work.

In terms of the high caret items being prone to breakage… my right hand rings are 22k with 14k prongs and they take a serious beating.  I bent an ‘arm’ of one of my rings, but I was drunk and got it caught on something and seriously yanked the hell out of it to bend it. So if you didnt hit your ring on anything, I chalk it up to poor workmanship for it just falling off.

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