Post # 16
I’ve never read the T&C’s personally but there has to be something in there that states the seller cannot alter the price after the fact. When you won the bid it was for the provided price, not an extra $45 because the seller made a “mistake”. I think the seller didn’t get as much as they thought they would for the product and are now trying to squeeze more money out of you. If they are unwilling to honor the original bid price I would report them 100%.
Post # 17
Yeah thatd be a no. “Sorry, the price on the listing is X.”
Post # 18
Just chiming in to agree that it’s definitely a scam.
Post # 19
Alright, I spoke to two different eBay customer service reps, and both of them verified that I was not obligated to pay the additional amount for shipping after the auction ended, because the seller had ample time to correct their mistake. I sent the seller a message yesterday stating that I’m not willing to pay them any more money, that asking me to was in violation of eBay’s user policy, and that I paid the agreed amount and expected them to ship the item as per the original agreement. The jerk cancelled the order through ebay and refunded my card through PayPal, siting a problem with my shipping address as the reason for the cancellation, which is funny, because it’s never been a problem for any of the other, more honest sellers I’ve bought from over the last 2 years. I left a negative review, and I’m honestly considering filing a complaint through eBay by phone. Their system is pretty rigid in order to protect both buyers and sellers, and there is nothing in any of their little drop down menus that even comes close to describing this… The seller just refused to honor the agreement and own his mistake.
Post # 20
I think you should have just said no and cancelled the order, unless they’ve had previous bad feedback for the same thing there would be no reason for me to jump straight to scam.
Post # 21
If she cancelled the order, it would reflect negatively on her. Why should she take a hit for it? It’s a scam. $4 shipping plus an additional $45 to ship a coffee pot? They needed to be reported.
Post # 22
Well at least now you now that it wasn’t a mistake, they were tryign to hustle you!
Post # 23
That was my thought too.
Basically the seller wants to make more and wasn’t happy wiht how low the biddign ended. Contact ebay.
Post # 24
no it wouldn’t – if both parties agree it doesn’t impact either negatively. I’ve had to pull out of a sale before due to unforeseen circumstances, the buyer was fine.
Post # 25
Yep. You can change the shipping and price (or both) until the moment someone bids. I do think that you should report this to eBay. Seller’s have to pay a fee that is equal to 10% of the price that an item sells for (in addition to PayPal fees). I would not be surprised if they lowered the price of the item and then refused shipment until you pay the additional as a “shipping charge.” This would allow them to get what they want for an item, and save the fee. It’s a horrible practice, but I doubt you are the first that they have done this too, which is why passing the info onto eBay can allow them to do something about it.
In regards to them contacting the OP, eBays terms cite that you cannot contact a buyer or seller and coduct any transaction relating to a listed item outside of eBay. Prices are final because the auction/buy it now agreement states thats by bidding or commiting to a buy it now, you are entering into a contract with the buyer. When listing the item, the buyer agrees on their end. I think this seller is preying on customers who may not understand that the sale is a contract for the confirmed price only.