Post # 1
Sorry ladies! This is completely random. A friend and I started a community project back in July. And basically, we put people in need in connection with various groups and community members that can help. Obviously, we have been SLAMMED with the holidays. We have done 80+ meals for Thanksgiving, working on that many and more for Christmas and we got 22 families adopted. It’s been crazy and we have reached out to the community for a ton of help, repeatedly. What we’re dealing with now is a bunch of people who need assistance with their utilities, so they are sending me their bills. We have applied for a grant to help cover some of this, but we don’t have the money yet. The community has already paid so much and we were really trying not to request much on the page until after the holidays, but…
Maybe ya’ll can help me. I don’t know enough about how it works, but my partner says that she thought electric could NOT be turned off if it’s winter, you have kids and it’s less than 6 months past due. Does anyone know the legalities here? I’m a few days from getting the grant money and we have one family who states their electric is gonna be turned off in the morning if the $447 is not paid in full. Is that even possible? I’m going to call the electric company as soon as I get her bill, but I am not sure how much they will tell me with it not being my bill.
Post # 2
That depends on the legistlation where you are located. Try looking on the website for the electrical company or google the laws in your area.
Post # 3
Call the electric company. It depends on the company.
For anyone with a life sustaining medical equipment, they typically will not turn it off, but it always best to communicate all of this with the company. Calling and trying to work something out is best.
Post # 4
That’s what I have been telling her to do, but she states they will not work with her. Ugh. Doing good things is great, but sometimes hard!
Post # 5
crazychickenlady : research the laws in your state because I’m sure it varies. Having that knowledge will be helpful when you call the utility company because they might be banking on the customer NOT knowing their rights if they are doing something sketchy. For example I once had an apartment that included all utilities….and then my landlord never paid them. My neighbors and I discovered when the electricity was shut off one day in the middle of a blistering heat wave. I found out after the whole debacle that if it’s a tenant/landlord situation the utility must also provide notice to the tenants about the impending shut off AND give them the chance to pay the bill to keep their power on. The company didn’t provide us notice or an opportunity to pay the bill and had we known better we could have used that regulation to get our power turned back on while we fought with the landlord.
Post # 6
crazychickenlady : in my state, if a mental health professional contacts the electric company and tells them that shutting the power off will be detrimental to the mental health of their patient, the company cannot shut the electric off for a certain amount of time
If your state allows it, if she has a doctor, can the doctor reach out?
Post # 7
I might try that Sansa, thanks! I just spoke with her again and basically, the electric company scared her on the phone and tried to strong arm her. I got her all the information about what they legally can and can’t do in our state and told her to pay as much as she can, NOW! If she is still having issues and is fearful of it being turned off, I will call them. Thanks ladies!
Post # 8
It depends. Look into the law, call the power company and consider referring these folks to other services who help with utilities. I know when I worked at a United Way most of our winter assistance was with utility bills.
Post # 9
- Wedding: September 2018 - City, State
I’ve never heard “They can’t turn it off if it’s winter,” all I know is that there are typically special grants for utilities in inclement weather (ex: seniors get an extra heating dividend in my area, stuff like that). I don’t know what the laws in your state are. I would suggest calling the electric company. I know someone who had their power shut off TWICE in 6 months, apparently here they either wait until it’s 90 days overdue OR when it reaches $500, but again it varies state to state.
Post # 10
Has she tried to get them to agree to a payment plan? In my experience (in my irresponsible and financially unstable early 20’s), they’re always willing to work with you if you can at least pay SOMETHING and agree to a payment plan. It will also help if she provides proof of financial hardship. That’s in my area, anyway.
Post # 11
Depends on the state I think. In my state they have a ban through certain months where they cannot turn off your power because people would freeze to death.
They will turn it off the second that ban lifts though lol. Happened to a friend of mine who thought she could just like, not pay her bills all winter…
Post # 12
I used to work in the collections department of a utility company. It truly does depend on the state tarrifs and the amount past due. There are “cold weather rules” in certain states where if it’s a certain temperature, they can’t shut it off, but the second it goes above that, they can shut it off. In other states, the rule runs from November to April and nothing can be shut off during that time. It’s best to call the company and ask. We also took “guantees” from charity agencies, and as long as the charity pledged the money, we would cancel the shut off.
Post # 13
josie7 : I was able to get this individual taken care of, but I do appreciate the information about the guarantees. I can see that we would use that a lot in the future, as our charity is not designated as a non-profit (yet) and we just connect people, and run anything through other non-profits if needed. With that set up I don’t have cash just lying around and our current system has people requesting things and then we reach out to the community for assistance. If I could guarantee a company in say 5 or 6 days, that would help A LOT. Thank you!