(Closed) Elle Dream

posted 6 years ago in Dress
Post # 3
Member
1 posts
Wannabee

Im not getting married, but this seems to be the only place where the company Elledream are reviewed. Okay so i ordered a dress in march for may, previously to ordering an email i sent was answered, so was one after to clarify my order status (i wanted to make sure they werent going to just forget my order or something.) When i started asking about a confirmed dispatch date, everything went silent.

 

A couple of days before my 6th form leavers prom without any email notification, my order status suddenly changed to “waiting for refund operation” and none of my emails asking what to do next have had replies.

 

I just dont know how to get my money back, its too late to open a paypal dispute. Anyone whos recieved a refund from elle dream, can you please tell me what you did? I spent around £187 which is alot of money for me, especially with the additional dress i had to buy when i realised elledream were never going to deliver (it looked lovely anyway though)

Sorry for posting on a wedding forum thing, but i didnt know where else i could ask for help.

 

Thanks

 

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