ENGAGED! But venues are stressing me out like crazy!

posted 1 year ago in Venue
Post # 2
Member
1058 posts
Bumble bee
  • Wedding: September 2018

I had problems with communication with a few possible vendors, particularly the florist. After three failed attempts to set up a meeting I gave up on them and switched to a lovely company who I could enjoy working with. 

This would drive me insane. I’d rather have a less perfect venue that actually talks to me, personally. 

Post # 3
Member
131 posts
Blushing bee

Normally I would say that if you truly love that venue, you should wait. The coordinator is probably swamped with all the COVID related cancellations/postponements. 

Thay said, this year and the next, it’s SO important to have a coordinator who is responsive and reliable. You never know if you will have to change up plans or even postpone your wedding next year because of the pandemic — so you have to consider if the venue is good enough to warrant all the frustration and stress. 

Post # 4
Member
42 posts
Newbee
  • Wedding: October 2020

In my experience, poor communication with a coordinator before the service is even booked is a bad sign. This should be the time they are the most responsive because they should be trying to get your business! 

I had a similar experience with a photographer – my first choice had a better package and we had a mutual friend who had highly recommended him. But to get an email reply or even the dang contract was like pulling teeth! So I went with my second choice who had been just amazing at communicating from the start, even when our plans kept changing because of covid. 

Yes these are weird times where some people may be working part time etc, but at the end of the day if I’m dropping thousands of dollars on a service I still expect a certain level of treatment.

Post # 5
Member
10 posts
Newbee

I had the same issue with a photographer. She was taking weeks to respond.  I was basically telling her I’m booking you, received her contract to review and emailed her to set up a phone call to discuss and I never heard back from her. 

Thankfully photographers are a dime a dozen so it was so easy to find an alternate whose style I love even more. And he responded ASAP. 

Dont waste your time on someone who can’t reply before a booking. I get covid but at least reply to set your expectations… a simple email saying I’m sorry we are swamped with covid issues and postponements I will be in touch in X weeks is more appropriate. 

Post # 6
Member
7804 posts
Bumble Beekeeper

2 weeks is plenty of time. But keep in mind, if this is how they act when they are trying to GET your money, its likely not going to be better when they HAVE it. So any time you need to do wedding planning its going to be a giant headache, multiple emails, no answered calls, etc. 

Post # 7
Member
1475 posts
Bumble bee
  • Wedding: September 2016

I would definately go with the venue with better communication…. fast foward to next year and closer to your wedding… which would you rather have? a venue that is responsive or a venue where you hear crickets… if you’re stressed now… think of how stressed you’ll be next year!

 

Post # 8
Member
2697 posts
Sugar bee
  • Wedding: City, State

I would get back in touch with whomever you spoke to first (whoever provided you with contact information for the event coordinator) to confirm that the coordinator is not in the hospital with COVID or on summer vacation with their kids or something.  If there is no unusual or extenuating circumstance, I would give that venue a “no thank you”.  

Also, a good indication going forward is reviews.  If this is the norm with the coordinator there, guarantee that bad reviews have been left on google/weddingwire/yelp, etc. 

Post # 10
Member
1927 posts
Buzzing bee
  • Wedding: September 2020

View original reply
@tinydinosaur:  You’re not unreasonable. If they’re bad communicators now, they’ll be bad communicators when it’s most important to hear from them.

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