Engagement Ring Defects

posted 6 years ago in Rings
Post # 3
Member
330 posts
Helper bee
  • Wedding: June 2013

eek! I’ve only had my Verragio for about two months…but now I will keep an eye on my side stones we live far away from where it was purchased so hopefully it doesnt happen to me

Post # 5
Member
2607 posts
Sugar bee
  • Wedding: September 2011

My ring is Simon G, which is similar in “reputation” and price point to Verragio.  I had issues with the centre stone when we first got it, but nothing with the pave on the sides or halo. The pave on my w ring touches the pave on the e ring though, so I have to be on the lookout for diamonds falling out over the long term.  I have the lifetime warranty too, which is nice, except that I have to send my ring away for about 2 weeks any time it needs repairs.  SO, it seems that even “designer” rings have issues too.

 

If this continues for you, I’d suggest asking them to replace the mount.  I know it’s sentimental, because that’s the ring your Fiance proposed with, but constantly shipping it back and forth is a hassle and emotionally draining for you.  They charge so much  more for the “name”, they should be willing to stand behind it.

Post # 7
Member
2607 posts
Sugar bee
  • Wedding: September 2011

Mine is 18k too, and I wish I’d known enough to go with 14k (it’s harder) since it’s available on request, and actually cheaper than 18k  Does your jeweler have a goldsmith on site?  Or can you ask your salesperson to email/call their Verragio rep for advice? 

Post # 9
Member
365 posts
Helper bee

I’m so sorry!  I haven’t had a Verragio, but I’ve had to return two rings in the past because of casting defects!  It really stinks.  I actually returned my Pompeii ring this week because there was an issue with the holes drilled into the shank.  Instead of waiting for them to fix it, I decided to try a similar ring from a local place that is going out of business. 

Anyway, sorry for the off topic there…it sounds like you’re being really careful with it, but would you be more comfortable with a different setting?  I know some settings are just really fussy.  I hope they work something out for you, because you should be able to wear your ring and not worry about it constantly.  That’s no fun.

Post # 10
Member
342 posts
Helper bee

I think the metal is to blame.  I’ve had my Verragio ring for 2 years now…I wear it all the time: doing dishes, laundry, working out, showering.  I only take it off when I sleep because it bugs me to sleep with any jewelry on.  I even accidently bang it on things and haven’t lost a single stone yet around the halo or sides of the band.  My ring is Palladium, so maybe that’s the difference? 

Post # 11
Member
891 posts
Busy bee
  • Wedding: August 2013

OH! That happened to my engagement ring last thursday. I almost cried! I lost a stone on it. It’s a cluster ring. Luckily we had insurance. I don’t have a Veragio ring though.

Post # 13
Member
72 posts
Worker bee
  • Wedding: October 2009

That doesn’t sound right for any ring, let alone a designer one. I can understand not wearing it whilst showering or something like that, but to be afraid to wear it when you think things might be even the slightest bit strenuous is a bit over the top. I’d imagine that there is something wrong with the make of the ring itself, and request to get the setting re-cast. I’m sorry!

Post # 15
Member
342 posts
Helper bee

@Duchess Lena: Yup.  Halo and Pave…here’s a pic.  I’m by no means a professional but I think it makes a difference.  Another cheaper option is to just make the prongs platinum.  A friend of mine did that with her white gold ring and she said the stones stopped falling out.

 

 

Post # 16
Member
853 posts
Busy bee
  • Wedding: October 2012

Welcome the the bee, and I am so sorry you are going through this! Im sorry I dont have any advice as I don’t have a Verragio or have never had a problem as you describe, but I feel horrible for you and I hope you find a solution!!

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