Engagement ring nightmare..

posted 3 weeks ago in Engagement
Post # 2
Member
573 posts
Busy bee
  • Wedding: August 2019

Yikes! Sorry Bee, that sounds like a stressful experience!

I did not have a bad experience at all (custom jeweller), but I just wanted to pipe in about the ring choices. I am totally biased as my setting is similar to the ring you posted (but my centre is a peach sapphire), but I LOVE that setting. It is so unique and beautiful.

Post # 3
Member
920 posts
Busy bee
  • Wedding: August 2018 - Location

I didn’t have a disaster like you’ve described, but there were sizing issues with my ring – has to be redone like three times. Super frustrating but Verragio has high quality standards so they ended up giving me a brand new ring!

Post # 4
Member
214 posts
Helper bee
  • Wedding: March 2020 - City, State

Wow that sounds like a nightmare! However your ring is gorgeous and honestly it doesn’t look like the setting is so complex that any good jeweler wouldn’t be able to do it well. I hope you get your dream ring at the quality you deserve!

Post # 5
Member
527 posts
Busy bee

With my first marriage instead of ordering my ring in the  correct size they resized a larger ring without telling me any of that. It was a tension setting!

Needless to say I lost stones on 3 different occasions, the last time it was the center stone.  They finally cast my ring in my size 5. No issues after that. But was a huge pain. 

Later with a different ring, I took my set in so the side of the bands could be fitted together closely and replated. It came back with the setting changed, stones were skewed and prongs were globby. I had to threaten to sue at head office level, before they (big chain) agreed  to put it back. Worst part, my best friend was the manager. 

Post # 6
Member
2596 posts
Sugar bee
  • Wedding: March 2006

I haven’t had any similar experiences, but I say go to a reputable jeweler and get your dream ring made. Don’t settle! It’s a simple enough design that any competent and skilled jeweler could execute it without any issues. 

Post # 7
Member
63 posts
Worker bee

Sorry to hear this happened to you.  It’s too bad because there are some very reputable online custom jewelers (David Klass, Victor Canera, etc.) that offer top notch diamonds, high quality craftsmanship and stellar customer service.  My only suggestion for going brick and mortar is to go with a reputable local jeweler and not a mall/chain store (zales, kay, jared, etc.), as those mall/chain stores are rife with issues from selling subpar diamond to shoddy craftsmanship. GL!

Post # 8
Member
180 posts
Blushing bee

Exactly what vestedbee said. Don’t assume brick and mortar is higher quality. Most of the time it’s lower quality with a higher price. I would definitely recommend other *highly regarded* online retailers first. Who did your first ring?

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