- 3 years ago
Okay so I have a bit of a dilemma and I’m hoping maybe calmer heads might have some sound advice.
I bought a bolero from an Etsy seller weeks ago. Based on her item description and conversations with her, I ordered it based on my bust size which meant I had to pay for the more expensive bolero.
The bolero came, I put it on, and the fit was very poor. I took it to a seamstress who said that alterations won’t save it. The sleeves were too big and the fit was poor. So okay I began to have a conversastion with the Etsy seller about the situation.
She suggested that maybe I should try a smaller bolero. However I was losing confidence since in our original conversation she was so sure about my size and now we’re going against her size recommendations and descriptions. Also my wedding was incredibly close so even if I were to try a smaller bolero, which size are we talking about? And one of the smaller sizes she recommended is actually cheaper than what I paid. She suggested I buy BOTH smaller sizes and then try them on, then return the two that don’t fit so as to save postage. However there is a possibility that neither of the two smaller sizes will work for me and I’ll have to return all three.
I thought about it and decided that I don’t want to risk it. The bolero costed me $200 and I don’t have another $400 to determine whether or not her boleros are going to fit me. And I do agree that bodies can be different. Ultimately all three could be a poor fit. The seller was nice and wavied the restocking fee and two days later, I mailed the bolero back to her with tracking. Her refund policy is that she won’t issue the refund until she gets the bolero back.
Thank God I mailed it with tracking because it turns out she gave me the wrong address! So now, according to the post office, it’s being sent back to me. And she didn’t know she gave me the wrong address right away because she stepped out of her office for a week or so. She said she’ll include the shipping cost with my refund.
However it’s been a week. The bolero took only five days to get there and now it’s just stuck on return to sender with no estimation as to when it will arrive. So now I’m getting a bit worried. I’m out $217 with a package that could potentially be in limbo.
I’m thinking I’ll give it a few more days and then if the bolero is stuck, I’ll see if I can contact the post office and inquire. But I’m pretty annoyed by this situation. Etsy is asking me to give a review and I’m kind of stuck. I want to give a low review because well, this has been a very negative experience for me. On the other hand, mistakes happen. She gave the wrong address by accident. But at the end of the day, I’m out $217 because she made a mistake and if I hadn’t paid for tracking, the bolero would have just disappeared and nobody would have known what happened.
Would you think it’s fair for me to give the low review? I’m just thinking worst case scenario here which is the bolero is forever being in the process of being mailed back to me and I’m out $217.
(Watch I submit this post and the bolero arrives, haha. But seriously I am getting worried. Also my wedding is next week and I really do not care to deal with it next week. So I’ll wait a few days and if things don’t work out, then I’ll have to deal with it after the wedding.)