(Closed) Excellence Resorts?!

posted 6 years ago in Travel
Post # 4
Member
2638 posts
Sugar bee
  • Wedding: November 2006

I hope someone responds to this! My husband and I were looking at the one in Punta Cana for a vacay but I don’t know anyone who’s been there recently…

Post # 5
Member
104 posts
Blushing bee

I’ve been to Playa Mujeres and it was amazing! the Service was exceptional, food was great. You didn’t need reservations and we never had to wait.  We also had the rooftop suite with our own pool and deck. 

It was a bit off the beaten track.  We enjoyed the isolation though and not being butted up next to a line of other resorts. 

This past December we were in Mexico staying at another resort and drove my the Excellence Cancun and it didn’t look as nice as the Playa Mujeres location.

Post # 6
Member
2638 posts
Sugar bee
  • Wedding: November 2006

All Excellence resorts are adults-only, right?

Post # 7
Member
104 posts
Blushing bee

Yes, they all are.  They’re building a new one in Oyster Bay, but not sure when the completetion date will be. It says “under development”

Post # 8
Member
5977 posts
Bee Keeper

I’ve been to the Excellence Riviera Maya, and it is absolutely amazing. The only bad thing is…if you really like going in the ocean, it’s protected by the reef, so there’s a lot of seaweed in the ocean and on the beach. Other than that, the resort itself is gorgeous, and the food is really pretty awesome! 

My brother is actually going there on his honeymoon in May!

Post # 9
Member
362 posts
Helper bee
  • Wedding: July 2012

We have friends that took their honeymoon to Excellence Punta Cana and they RAVED about it!  They had nothing but great things to say about the food, service and rooms.

Post # 10
Member
1622 posts
Bumble bee
  • Wedding: September 2012

We’ve been to Excellence Riviera Maya and we loved it and will definitely go back! As a PP said, the beach is a bit rocky in places and seaweed washes in but they do a great job of keeping the beach clean.  

And my partner loved the daily Texas Hold’em games at the pool!

Post # 13
Member
746 posts
Busy bee

Sorry if this is a duplicate post, but the last response seems to have been lost in cyberspace!

 

Yes, Excellence Resorts are adults-only.  The best, IMO, is the Excellence Playa Mujeres.  As a previous poster said, it is a bit off the beaten path (north of Cancun proper) instead of south in the Riviera Maya, so doing excursions will present a little bit more of a challenge.  Excellence Punta Cana used to be a fabulous resort, but these days, it’s showing its age & is in need of a “facelift.”

Post # 14
Member
2825 posts
Sugar bee
  • Wedding: April 2012

I’m going to Playa Mujeres in April!  I can’t wait, the reviews seem amazing!

Post # 15
Member
989 posts
Busy bee
  • Wedding: September 2012

We’re also going to Playa Mujeres for our honeymoon.  I cannot wait!

Post # 16
Member
542 posts
Busy bee
  • Wedding: June 2011

I went to the Excellence Riviera Maya for my honeymoon this past June and a friend of mine stayed at the one in Playa Mujeres for hers that same month. 

We really liked it! I am  not a beach person, well, let me rephrase..an ocean person. I was perfectly happy on a chair, so I never really went in the water so I can’t give my opinion on the water/reef like the PPs. The food was great and we were pretty close to all the excursion sites unlike Playa Mujeres. You’d be a good 2hrs away staying in Playa Mujeres.  This was def important to me and Darling Husband as he wanted to do a lot of stuff whereas I’d prefer just to sit..and drink..and sit..and sunbathe..Lol..

Other than that, I’d def go back. I wouldn’t pay the upgrade for the “swim up” room again however. We honestly didn’t use it. If we had been in prime Mexico season in the winter, maybe it would have been better, as it guaranteed us two lounge chair next to the pool. But I’d say it was a good 10-15 foot walk to the pool from our rooms patio, so IMO it wasn’t really ‘swim up.’ We ended up always watlking up and sitting at the pool with the swim up bar up by the beach anyways.

 

 

Post # 17
Member
6344 posts
Bee Keeper
  • Wedding: August 2014

We stayed at the Excellence Riviera in 2009. We liked it, but didn’t LOVE it, and felt a couple of things let it down. My breakdown would be:

Rooms: very large, and clean. Large bed, but a firm mattress. Rooms IMO are in need of a refurb; having been to other 5* AIs since, I think the rooms at ERC are a little tired (Excellence Playa Mujeres is newer; Excellence OC is older but currently undergoing a big refurb and update)

Pools: great; couldn’t fault them at all. We loved the spa pool as the lazy river was relaxing to float around, and it was quiet and peaceful (no music; no loud guests) and the loungers weren’t on top of one another. There were also two other quiet small pools, as well as the large main pool with music, activities, and swim-up bar. Pool wait-service was excellent; they came round frequently, and when we were there, you could even order food to your lounger if you were feeling especially lazy 😉

Beach: OK. Do not go expecting beautiful clear blue water; there’s a fair bit of sea weed. But the sand was soft, and the beach was pretty from a distance.

Food: this let it down IMO. Breakfast was good (you have a choice of room service, continental a la carte, or the main buffet; the buffet had a very good selection inc self-serve ingredients to make mimosas or bloody mary’s); lunch was OK (we stuck mainly with a simple snack from room service late afternoon, or a pizza from the Italian place near the beach; didn’t rate the buffet much or the Lobster House/Grill which doubled as a lunch a la carte); dinner varied: some meals were very good for an AI, some were extremely poor (I am not a ‘foodie’ or a snob, but things like undercooked (ie practically raw) potatoes and veg, chewy, fatty steak, and thick, overpowering cloying sauces are all big no-no’s IMO). However, we liked the flexibility, and the fact you didn’t have to make reservations, and we liked the atmosphere of the restaurants.

Atmosphere/ambience: the ERC is a quieter resort; if you want a livelier resort, I’d look at EPM or one of the Royals. The crowd on the whole were older (I’d say most guests were mid-40s plus; at 22 we were very much the youngest there), and this was reflected in the quieter atmosphere, esp at night (the pool could get lively during the day, but nights were very laid-back). However, we liked the choice of bars for the evening, and the quiet atmosphere suited us perfectly. We also liked how most people made an effort at dinner, and dressed fairly nicely.

Service: patchy. Room service was good; maid service spotty (sometimes they came very late); breakfast and lunch service at the buffet was very hit and miss (sometimes waiters were standing around polishing cutlery and ignoring guests; would not bother me if there were self-serve stations for all drinks, but there weren’t); dinner service was excellent; bar service was excellent; front desk was hit and miss.

IMO it’s a very good resort and solid 4*; and despite my comments re the food etc, I wouldn’t rule out returning necessarily, if the price was right. Our favourite aspect was the atmosphere; we like quieter resorts so it suited us perfectly. It was also a nice size, and beautifully kept; some AIs are HUGE, some are very small; IMO ERC was kind of the ‘perfect’ size for an AI.

Let me know if you have any questions.

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