(Closed) Experience with ordering wedding band from Etsy…. (SundariGems, RosadosBox,…

posted 5 years ago in Rings
Post # 16
Member
191 posts
Blushing bee
  • Wedding: December 2014

My engagement ring was from Rosado’s Box… Fiance said it was very easy working with the shopowner and she was very quick to communicate and even shipped the ring like a week sooner than he expected. I’ve had it for almost 2 years and it’s such good quality! I had a roommate also get a ring from Rosado’s box. Also beautiful. I love and would recommend Rosado’s box to everyone!

 

Post # 17
Member
211 posts
Helper bee
  • Wedding: June 2015

WestCoastV:  1stRosie:  This may seem like a really stupid question, but are the diamonds real or are they GIA certified? Did you get your ring checked out when you received it?

 

 

Post # 18
Member
2680 posts
Sugar bee
  • Wedding: September 2014

BeachIU05:  I don’t know if the stones in the band/halo are GIA certified. Is it common for pave diamonds to be GIA certified?  But, to speak to the rest of your question, yes they are real. My ring has been appraised for insurance purposes and everything checked out. In my experience Sundari Gems is completely legit. In fact, Prang even has a warning posted on her etsy page now about shady alibaba and ebay sellers who are stealing her photos and representing her work as their own. 

Post # 22
Member
147 posts
Blushing bee

cschmidt1214:  my wedding set was made by sundarigems on etsy I highly recommend Prang she provides a Life time warranty on all her jewelry including resizing, she is making my new wedding set as well. Most jeweler’s do not offer the same quality and warranty like she does.  

Post # 23
Member
1284 posts
Bumble bee
  • Wedding: September 2014

I ordered a setting and matching band from a popular shop on Etsy (not anyone you listed).  The side stones of my setting came VERY included, but I was stupid and didn’t inspect it under a million different types of lighting.  I opened the box, was pleased, and took it to the jeweler to set my stone.  When I got it back, I noticed the really visible inclusions.  I emailed the seller but he would not refund my money because the jeweler had set my stone into it.  I filed an Etsy claim but he disputed it and it was kind of ugly for a while.  Eventually he closed the shop and Etsy ruled in his favor anyway.  I think he’s open again for business, that was a year ago now (wow!)

That all being said, I would order from an Etsy seller again, but only from a seller with a return/refund policy (even for custom work).  I would just be very, very careful to inspect it THOROUGHLY this time!  I will have to have the included diamonds replaced eventually, but that’s just for aesthetics … the prongs are strong, I haven’t lost any pave, etc.

Post # 24
Member
3 posts
Wannabee

Keep in mind that SundariGems used to be based in Texas. Prang lived in the states with her husband and then moved back to Thailand. i can’t find a single negative experience with her. Shipping is covered with FedEx, and it should be signature required for safety purposes. I don’t think she she would be this popular if people had issues. She seems to stand behind her work. She has the most comprehensive policy I’ve seen compared to most stores. You won’t get that from a regular local jeweler, especially her stone replacement policy. 

Post # 25
Member
1 posts
Wannabee

cschmidt1214 :  did you ever buy a ring from that site? It seems fake and i found two different users posting the same pictures, seems sketchy.

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