- 5 years ago
- Wedding: November 2013
I made the terrible mistake of not meeting my day of wedding coordinator until three weeks before my wedding. I hired her several months ago, and she seemed nice and personable on the phone. I’ve paid the first deposit already to her.
About a month and a half ago, I sent forwarded her an email of a meeting time and place with our vendor. The vendor put the address in the email which was not the venue location but their catering facility in completely different part of town. My coordinator showed up at our venue NOT the catering facility, and ever since then, things have been going downhill as far as her communication. She is slow to respond to my emails. Most of the time she will email to me that she is busy, and I can NEVER reach her on phone.
I met her in person for the first time last week.
She was completely and utterly rude to my fiance and I. She would laugh in our face at a suggestion we had if it was wrong or not up to the norm. When I told her we had two florists , (one of them was her reccomended one) she became very hostile and told me it was rude to have two florists and that she had never heard of anyone doing that. She then began to ask, “Is there anything else you are hiding from me?”
She also stated it was strange that I wanted to call her all time since e-mail was the norm.She asked me what my profession was in a condescending way and proceeded to talk about how important it was to put things into writing. In addition to that, towards the end she asked, “Are we done here? Because you keep saying one more thing.”
Her attitude was completely offputting and the only thing in my mind was, is she going to act like this the day of our wedding? My fiance was so furious, he wanted to call her up and fire her that day. I found out from one of my vendors, she was very rude to them over the phone.
I am worried because my wedding is in two weeks. A rehersal was included in my package, but now she is saying she can’t attend my rehearsal dinner. Her contract also states we are liable for paying her the full amount if we do not cancel 60 days in writing prior to the event.
I’m thinking of calling her tomorrow and telling her how I felt, but I’m not sure if will change anything, or if it’s better to just cut the cord and fire her. Please advise Bees!