- West Coast Bride
- 12 years ago
- Wedding: May 2009
I’ve never started my own thread, but I really need to share my feelings right now, and I need to hear some other perspectives on my reaction to my pro pics. We got married in May and just received them last night. There are many beautiful shots, but there were also some significant things missing that I’m having some trouble getting over.
We asked for really wide angle shots and I sent her several examples. Part of why I picked her was because I saw several shots like this in her portfolio. I’m talking about shots where the bride and groom are thumb-sized in relation to big, commanding scenery. Instead, we got several photos where we’re just off to the left in the shot, and the bulk of the photo is scenery. That’s not a wide angle shot, and I know she would know the difference because I’ve seen them done properly elsewhere in her portfolio. It is no fault of the setting because we got married on waterfront private property with plenty of open sky/water and mountains and space to roam and take photos. I feel most upset about this because I discussed this type of shot with her many times over, saw it in her portoflio, and I feel like she thinks she delivered on that when really I don’t think she did.
Also, I sent her a lot of instructions and examples of what types of photo treatments we like–I sent her several photos that had been re-touched with various different effects and she didn’t really include almost any. Basically we got black and white, full colour, or black and white with one specific item left in colour. To my knowledge she has over 10 years of experience, and she told us she uses the most current versions of the Adobe Creative Suite.
She made a mistake in our slideshow and included one song twice in a row (there are only four songs….it’s pretty obvious). She also "couldn’t make one song work"according to a few e-mails she sent me. She kept having technical difficulties with it, even though my Dad used the same audio file to make me a slideshow of his candid photos.
Luckily I gave her a lot of written instructions, so I’m going to go back and read them, and then I’m thinking I’ll send her an e-mail and ask whether she’d consider giving us (or selling us) the remainder of the raw/unedited images she took that day. Doing another shoot is not an option for us for a variety of reasons.
If you weren’t very happy with your pro pics when you received them, how did you handle it? Any advice? Her demeanor, enthusiasm and professional were top notch on the day itself so I’m just really caught off guard by the result. Am I handling this the right way?