(Closed) Finally some good customer service!

posted 8 years ago in Gifts and Registries
Post # 3
2853 posts
Sugar bee
  • Wedding: May 2012

Excellent! What was the name of the store? I like hearing good customer service stories.

Post # 5
3374 posts
Sugar bee
  • Wedding: October 2011

I’ve actually had amazing customer serice at bed bath and beyond. My Macy’s is a disaster here, it’s old and the people are so grumpy. They’re really nasty to me any time I’ve wanted to exchange anything.

Post # 7
627 posts
Busy bee
  • Wedding: July 2011

Glad to hear you’ve had good service at the Bay! I’ve had quite a few problems with my registry there, so you’re experience gives me hope! (We’re still waiting for some gifts to come in 3 months after the wedding)

Post # 8
699 posts
Busy bee
  • Wedding: September 2011

Wow – my experience with the bay has NOT been that good.

Nothing super terrible, but things like not phoning me when things have arrived, me having to phone them, not having any idea of how many things are outstanding and ETAs, etc.  ie – Some things have been on order for almost 6 months now!

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