(Closed) First Fitting = Not Good.

posted 6 years ago in Dress
Post # 3
Member
4352 posts
Honey bee
  • Wedding: August 2013

@messymonkey:  If the sample and this dress are the same size (I would check the tags) then I would be very confused. It sounds like the designer sent the wrong size. Unless its a terribly stretchy dress I can’t account for how two dresses of the same size would fit so differently.

What condition is the sample in? Maybe as a backup plan they can give you the sample at a discount and they keep the dress you ordered?

Post # 4
Member
609 posts
Busy bee
  • Wedding: December 2013

@messymonkey: That must be so frustrating. I don’t know if the store is obligated to help you in any way but if it makes you feel better, my friends and I had great experiences with RK, and based on those experiences, I’m sure they’ll do whatever it takes to make it right. I’m wondering if the sample they let you try on has been stretched out from too many people trying it on. I have heard that that happens. Did they say how long the manufacturer would take to figure out what went wrong?

Post # 5
Member
1676 posts
Bumble bee
  • Wedding: June 2011

@asscherlover:  I agree about the sample. If the sample is in good condition, I would want it to avoid further problems.

Post # 6
Member
239 posts
Helper bee
  • Wedding: April 2012

I third the comment on using the sample. 

The way I see it, you paid for a dress of X size, given that that was the size that fit you. The dress people have failed to deliver on that, so if they can not produce your dress with the agreed-upon fit by a reasonable date, you should get your money back. To go more extreme, it would be like you buying an ivory dress and them handing you a burnt orange one and thinking everything’s fine. I’m sorry that you have to go through that!

Post # 7
Member
2281 posts
Buzzing bee
  • Wedding: June 2012

We had the same cursed dress day! I’m still in tears because my dress, my pretty dress that I was so excited about, will not zip up unless I make myself flat-chested. Hardly the look I’m going for.

My meltdown was not in the salon, and all happened at home alone. The sample had fit and the dress totally doesn’t. I think the girl measured me all wrong. I was on the phone with the salon in no time, freaking out long distance.

In my case, the salon promised me it would be fixed. You should really be on top of them about it. They owe you the dress you ordered, for when it was originally meant to be delivered, or they owe you your money!

If they stall you at all, make sure they know you’re on the Bee and that you have a nice, broad audience to hear your complaints about their service.

Good luck! Hopefully we’ll both get the dresses of our dreams!

Post # 8
Member
7904 posts
Bumble Beekeeper
  • Wedding: March 2012 - Pelican Grand Beach Resort

Sample dresses loosen up as they are tried on, so I’m not surprised that the sample fits and your brand new dress doesn’t, but the consultants should’ve known that and told you that when you ordered your dress. If you can wear the sample, I’d say that you should, and then you should demand back the difference between your dress and what the sample would sell for after its season plus 20% or something along those lines.

Post # 9
Member
1934 posts
Buzzing bee
  • Wedding: August 2012

I second what @mrsSonthebeach:.  See if they’ll let you wear the sample, if it’s in good enough condition and you love the look of the buttons.  

Chances are the sample has been stretched out from people trying it on.  I bought a sample dress (which I’m not wearing) way back and it was a bridal 6 and fit.  The new dress I replaced it with is a TEN.  They definitely stretch out and the store should have known that.

Post # 11
Member
239 posts
Helper bee
  • Wedding: April 2012

Post their name and number here. (Where’s a devilly smily when you need it?) I’m getting mad on your behalf!

Seriously, though, I think you should have a legal basis for getting either your money back or a dress that fits. If you paid with a credit card, most will refund your money if the paid-for item is not delivered as promised – and it wasn’t. Good luck and I hope you get your dress!

Post # 12
Member
387 posts
Helper bee
  • Wedding: August 2012

@messymonkey:  

OMG!! I would be so upset!

 

Not sure about the states, but here in Australia most people mention calling ACA (a prime time news show here) and whoever they are having problems with usually rectify the issue straight away!

It worked recently for my partner who had a major problem with a certain major online store. I cannot believe they have done this to you!!

Good luck and I hope it all works out 🙂

Post # 13
Member
3081 posts
Sugar bee
  • Wedding: August 2012

I am SO sorry to hear this. What a terrible situation to be in two months before the wedding! 

The PP have given good advice. But I agree 100% that even IF the sample is stretched so much from so many people trying it on, that is the responsibility of the experts (consultants) to advise you as such. You have rights here, and you will get it resolved, but it sure is a headache you don’t need at this time. 

Try to hold it together until Tuesday when they get back to you, but come up with alternatives yourself. Is there a sample of the dress at another store that they will sell you (could demand a full refund or work with your credict card company)? Can you go direct to the manufacturer and explain the situation? 

Post # 14
Member
2281 posts
Buzzing bee
  • Wedding: June 2012

Call the Better Business Bureau. And if you paid with a credit card, LittleSu is right, the credit card company should be able to cancel the charge. 

Post # 15
Member
1629 posts
Bumble bee
  • Wedding: February 2012

 My seamstress is convinced that my dress maker put in the bodice for the size down and just changed the size on the label. She does work for alfred angelo and told me that it happens all the time. I thought she was trying to be nice to me, but this makes me think maybe it’s true.

Post # 16
Member
2281 posts
Buzzing bee
  • Wedding: June 2012

@GreenDream:  This may be what happened to me, since mine seemed exactly one size too small. BUT, WHY WOULD ANYONE DO THAT??

The topic ‘First Fitting = Not Good.’ is closed to new replies.

Find Amazing Vendors