Flaky vendor or just coincidence?

posted 2 years ago in Decor
Post # 2
4370 posts
Honey bee
  • Wedding: November 2019 - Canada

Ugh, I have a flakey florist too 🙁 I would give her a day or two to respond. If she did have food poisoning, the last thing I would want to do the next day is respond to customer emails (even if that’s your job lol). Even if you’re on the mend, you still feel pretty awful the next day. If you have her number, I would call her in a day or two to reschedule. If she cancels again, I would find a new vendor.

Post # 3
976 posts
Busy bee
  • Wedding: March 2015

I wouldn’t worry about it if she’s out of contact for one weeked while dealing with food poisoning.

It also sounds like you dropped the ball first on the scheduling. She asked if you could reschedule for this weekend, and you said no. I don’t know if you just left out details there, but no one involved in scheduling something should ever just say no; you should suggest alternative dates and keep the conversation going until a mutually agreeable date has been found.

I guess I would have expected if she was honestly ill, she would reach out to me right away to reschedule.

But she did?

Post # 4
2294 posts
Buzzing bee
  • Wedding: March 2019

It’s the weekend, she’s probably working or taking a breather after working the day before. I agree with PP that when she threw out the other dates and you just said “no” that was your mistake. Always try to find a different date. You just emailed her this morning, give her a chance to get back to you. If she was busy or with another client or doing something else she may not have had her full calendar on her. If she get back to you in the next couple of days, then let it go 

Post # 6
1383 posts
Bumble bee

View original reply
gunnabamissus : what I don’t understand is if you have to clear it with work before you can book a time with her, how do you know she will be free? Doesn’t it make more sense to book a time with her, try to get the time off work, and if you can call back and reschedule? That’s what I would have done if I had been on the phone with her.

At any rate, it’s too late for that, I think you just need to give her some time to get back to you. You said you just emailed her this morning. Give her some time to get back to you.

Post # 7
161 posts
Blushing bee
  • Wedding: November 2020 - North Carolina

What you need to do is talk with the venue to see what other days they have available for you (far out enough that you can work to get the time off) and your vendor to do the walkthrough. Once you have that information, send her an email with those proposed dates. Hopefully she’ll choose one of those dates and then you can try to get that time off. After you try this a couple of times and she still doesn’t make the time, then you insist that she makes the time for you on a weekend because she’s the one who keeps cancelling. If she still doesn’t make time then you find another vendor and get your deposits back.

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