(Closed) Florist mock-up drama. Just venting..

posted 6 years ago in Emotional
Post # 3
Member
3625 posts
Sugar bee
  • Wedding: June 2012

Honestly, I can’t believe that as a “professional”, she would act like a total nutjob about it and get “offended” that although you claimed it was “okay” at the meeting, that you did’nt like it afterwards. She’s an adult and I’m assuming your Fiance wasn’t like, “OMG WE HATED IT! My fiancee cried for hours. How could you do this? It sucks!!!” I can’t believe she even threatened to pull her services. If you were polite and constructive and clearly explained what you had expected, I don’t see why this is such a big deal.

I had some vendors that said to me that they would be happy to change anything and re-work something if I wasn’t happy (including photographers, MUA, etc.) and this is what I would expect from any professional vendor.

Post # 5
Member
2863 posts
Sugar bee
  • Wedding: June 2014

Ugh, what an assbag. That is NOT how a professional should act, I’m sorry 🙁 Vent away!

Post # 6
Member
2009 posts
Buzzing bee
  • Wedding: November 1999

Holy crap.

You have got to be kidding me.  How the hell do people get away with behaving like this in their businesses!!

You learned your lesson.  Speak up, go back to inspiration photos and tweak.  It s annoying to be told we are good only to find out someone didn’t have the balls to say to your face.  But, that’s the way the cookie crumbles sometimes.

She behaved unprofessionally and much like a bully and you didn’t deserve that.  She’s not doing you a favor, this is her job!!!

 

Post # 7
Member
3625 posts
Sugar bee
  • Wedding: June 2012

@garden_bride:  Yeah, no… that’s not cool at all! I feel like part of the reason why you hesitate to say anything was that she probably gave off some of the negative vibes to begin with. Like maybe when she did show it to you, she didn’t really seem like she was open to opinions. I can’t believe that she was upset when you asked why the flowers were not the same colors. I get that sometimes, a bride’s vision doesn’t match up to her budget. But then that’s the job of the florist to say so and indicate that for x amount of money, this is just not possible.

Take my MUA for example. Even when she was putting everything on at my trial, she kept saying, sweetly and patiently, “If you need to change anything, anything at all, you have to tell me. I want to make sure you absolutely love it.” and she kept asking if everything was okay. With people like that, you know they genuinely want to make sure you are happy.

Post # 8
Member
1043 posts
Bumble bee
  • Wedding: November 2012

I hope that (after the wedding) you write honest reviews about this experience in every single avenue available in your area (Wedding Wire, The Knot, Yelp, etc.).  That is unprofessional to the highest degree.  You are paying a shit ton of money to get what you want, and if you want modifications and ask politely the immediate response should have been, “Yes m’am!”

 

Post # 9
Member
4653 posts
Honey bee
  • Wedding: August 2013

While you should have said someting while you were there, She should not be acting like that. I agree with PP leave reviews everywhere maybe you can save another bride from having to deal with this stress!

Post # 11
Member
3078 posts
Sugar bee
  • Wedding: October 2012

Yeah, after the wedding I would write a bunch of reviews quoting the email she sent you threatening to not do the service and not give you your money back.  Screw that!  I’m sorry you’re having to deal with this.  I’m sure your flowers will look stunning.

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