(Closed) Florist not getting me quotes

posted 9 years ago in Etiquette
Post # 3
4485 posts
Honey bee

If you don’t get a quote back, then move onto the next potential vendor. How they treat you during the planning process is a big indicator of how they will act at the wedding itself.

It’s been well over a week (almost 2 months) since you talked to these people so cut your losses and move on. You can browse through this link for ideas of people to contact for quotes (make sure to read reviews first):



Post # 4
542 posts
Busy bee
  • Wedding: August 2010

I was told by one person that she would have my quote to me in 7 to 10 business days.  I thought it was a little odd because the first two florists I met with gave me quotes before I left the building.  At about 13 days, I gave her a call and found out she had been out with influenza, but would get it out to me soon.  When it finally arrived in the mail, I wondered if she and I had been part of the same conversation.  So I guess the point of my story is to be leary of anyone taking that long to get back to you.  Can you imagine the stress it might cause during crunch time???

Post # 5
4001 posts
Honey bee
  • Wedding: June 2010

That is and isn’t normal.  I had a couple florist contact me right away, some called back weeks after they said they would and one blew me off completely.  Its so annoying.  The ones that were delayed explained that the place they get their flowers from didn’t get back to them in time so they didn’t have any numbers to give me.  That’s fine, I’d rather have a true quote than a guestimate.  However, I think its unprofessional not to give you a call back.  I don’t know that I’d want to work with people who aren’t business saavy enough to know they can’t leave you hanging.  I ended up choosing the florist that gave me the figures right in the meeting.  She just happened to have her stuff together more so than the rest.

Post # 6
1135 posts
Bumble bee
  • Wedding: June 2010

I think any vendor needs to be able to follow up on any promises they make. But I will say that flowers are an “in-season” kind of product. A little like lobster or crab. Most flower wholesalers won’t even have 2010 price lists for their florists until January. If a florist can get you a quote quickly, they may have a price list from 2009 and have the experience to understand possible price changes from year to year. But flowers are an odd thing like that. The biggest issue here is that if they are going to be professional florists, then they should treat you like that. If they know they have issues getting accurate pricing, then they should definately tell you when they can get you accurate prices.

I would ask the other florists you talk to if they know the current prices for 2010, or if they are basing their quotes off 2009 business. Good luck with your search and welcome!

Post # 7
85 posts
Worker bee
  • Wedding: July 2010

I had to follow up with my florist twice to get a quote, which he finally gave me–in a voicemail!  Unfortunately, where we are getting married, there is only one good florist.  However, I was treated similarly (well, worse, actually) by a couple of caterers (which are plentiful where we are being married), and I happily moved on.  If they don’t care about my business enough to return my phone calls, then they obviously don’t need it and I don’t want to be treated like that.  Their loss, it would have been a large contract (300+ people).  

I guess it comes down to a couple of issues–whether there are other florists available and what your priorities are for vendors.  It seems like professionalism and reliability are important to you (and they are for me, too), so maybe you should just move on and find new prospective florists who actually value your business!

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