(Closed) Freaking Out over one of the most important details…

posted 8 years ago in Paper
Post # 3
Member
798 posts
Busy bee
  • Wedding: June 2011

Oh  man, that’s awful.  If she said she could do it by then and hasn’t, i would think you have every right to ask for your money back in full.

Post # 4
Member
28 posts
Newbee
  • Wedding: September 2011

I would call her- does she have a contact #? If not, send her an email and let her know your frustration.  Not that it will be of any help, but I think you can let Etsy know of her non-follow -through.  Sorry you are going through this!!!

 Jennie

Post # 5
Member
4137 posts
Honey bee
  • Wedding: May 2011

once you get them, ask for a partial refund and file a complaint.

Post # 7
Member
5106 posts
Bee Keeper
  • Wedding: September 2011

@heatherrobyn: It usually does take a while to get things shipped from across the globe, but if they were done in a timely manner (printed, etc) they should have already been here I would think..

I would say you could try to open a claim with Paypal, but I know they have a time limit on those (I think 45 days..)

I’m so sorry! I’m over here biting my nails nervously for you!

I think anotherbee just went through this not very long ago. I hope you can get it resolved.

Post # 8
Member
11325 posts
Sugar Beekeeper
  • Wedding: February 2011

Has she given you an ETA on them? 

Post # 10
Member
1893 posts
Buzzing bee
  • Wedding: April 2011

My wedding is the day after yours and I just sent mine out last week and that was the beginning of the “you should send your invitations out now” timeline.  So long as the come in this week, you should be ok. When did they tell you they’d be in?

Post # 12
Member
11325 posts
Sugar Beekeeper
  • Wedding: February 2011

If I were you I would tell her that if they are not IN YOUR HAND by Friday (not in the mail, not on the way, in your HAND) you are going to get other invitations, dispute the paypal charge, contact the BBB, and write a bad review of her in every forum you can possibly find. Make her guarantee that they will be to you by friday, and if she refuses to guarantee it I’d immediately dispute the charge, write the reviews, contact the BBB, and find other invites ASAP (michaels?). 

Post # 14
Member
1893 posts
Buzzing bee
  • Wedding: April 2011

I second what @CorgiTales said.  I’d be totally livid if I were in your shoes.  

Post # 15
Member
2742 posts
Sugar bee

Any updates on this?

Post # 16
Member
200 posts
Helper bee
  • Wedding: June 2012

I think your back up could be an express order from magnet street. you can design an invite in an hour. I am so sorry and hope they come in soooon! Keep us informed

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