(Closed) Freaking out right now!

posted 6 years ago in Legal
Post # 3
7431 posts
Busy Beekeeper
  • Wedding: October 2009

This happened to my husband over the summer. Turned out that there was a possible fraud, so they froze his account because he didn’t answer the phone when they called. We were on vacation too!!!  We had to leave to go home a day early to take care of it.

Maybe they will take a faxed copy of your passport and signature or something? They have to be able to do something for you.

Post # 4
219 posts
Helper bee
  • Wedding: June 2012

I am so sorry!  That is awful… I can’t imagine why they would freeze it.  Maybe they noticed some unusual charges and froze it as a precausion. 

Don’t worry about it now, it’s no use.  Just try to relax until you can talk to someone about it tomorrow.  I know that’s hard, but honestly you cannot fix it tonight.

Why are you abroad?  Does your bank know?  Maybe that has something to do with it.

Post # 5
46421 posts
Honey Beekeeper
  • Wedding: November 1999

Take a breath! Most often the bank is protecting your account as they may have noticed some suspicious activity. Wait until you are able to talk with the account manager.

Post # 6
215 posts
Helper bee
  • Wedding: September 2012

They are just trying to protect you from fraud, I imagine that once you talk to them tomorrow they will unfreeze the account.

Post # 7
869 posts
Busy bee

Although it’s a huge pain in the ass right now, it’s probably a good thing.  In December someone hacked into my online banking and transfered over $9000.00 to a cross border (US) account.  The bank noticed it was odd, froze my account, and contacted me immediately.  Thankfully, the bank covered the fraud and I got my $ back.  I didn’t have to do anything in person during the process, just verify my identity over the phone.  Good luck!

Post # 8
2144 posts
Buzzing bee
  • Wedding: June 2013

That happened to me while I was traveling a couple of years ago. Even though I informed them of all the countries I was visiting, they stil froze it because of suspicious activity. I had to call my mother and have her straighten it out because luckily she is on my account I was using.

I’m sure you’ll get it all straightened out in the morning. They’re probably just trying to protect you from possible fraudulent activities.

Post # 9
3569 posts
Sugar bee
  • Wedding: April 2013

I wouldn’t worry. Did you call and tell them you were leaving the country? I’ve had this issue abroad a few times, I told my bank I was leaving, but they kept freezing my account after making big payments like my housing, or a big trip I planned. It was annoying, they ask some questions like sociol security number, your local zip code, and some other things I think, It was super annoying. I hope you have another credit card or travelers check. If worse comes to worse just have someone wire you money.

Post # 11
3569 posts
Sugar bee
  • Wedding: April 2013

Oh it happen with a 16 hour time difference and they also made call during business hoursYell after the first time I left my info and would have my sister call me for me.

Post # 13
18643 posts
Honey Beekeeper
  • Wedding: June 2009

Did you tell your bank that you were going to be overseas?  Maybe they thought it was fraud because you are in a different place than your home address.

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