- 5 years ago
- Wedding: May 2013
The cake was included in our package but our experienced with Frosted in Tomball has been so horrible that we are actually paying another bakery to make our cake. The quality is very poor, the cupcakes are small, dry, and the flavors are gross! My fiance ordered the pink limonade and funfetti and the icing was so nasty that he didn’t even eat more than a few bites. The customer service here is HORRIBLE!! If you want to be treated like crap then this is your place!! Do you like being ignored? Then by all means go to Frosted in Tomball! If you enjoy eating dry cake and want your special event to be ruined by the poor quality cake from Frosted in Tomball then don’t walk, run to order your disgusting cake today!! Ella’s Garden should STRONGLY considering switching bakeries because this would be the ONLY con that they use Frosted in Tomball. BRIDES BE WARE! Tastings are only offered from 10am – 2pm Tuesdays through Fridays, because clearly Frosted in Tomball realizes that those are convenient hours for all of us stay at home brides. Give me a break! Most brides and grooms work regular jobs and can’t be taking the day off to drive out to Tomball to taste your nasty dry cakes. With the other bad reviews, poor customer service, and even worse quality in product I’m sure this business will be OUT of business soon.