(Closed) Frustrated…

posted 6 years ago in Waiting
Post # 3
4272 posts
Honey bee
  • Wedding: April 2012

Find a different jeweler. They suck.

Post # 5
3471 posts
Sugar bee
  • Wedding: July 2012 - The Gables Inn, Santa Rosa, CA

Find a better goldsmith! They should NEVER be trying to talk you out of a custom piece (especially because this is usually a good money maker for them)!!! 

You should enjoy the experience of getting a custom ring, a shop that can’t be bothered is the wrong place to have it done.  

Post # 7
2892 posts
Sugar bee

Don’t know if you have 1st hand or 2nd hand info but I have 2 takes on it (both from personal experience with custom work). 

A crappy jeweler is a crappy jeweler is a crappy jeweler. They will waste your time and aren’t worth a second or penny more. Dump them and find a real professional if that’s the story they are giving you. Frustrating? Yes. But once you land the one who can do the work, do it well, do it within your budget, listens to you and does the work ON TIME you’ll be counting your blessings. You’re spending enough money, find someone reliable. We went through many jewelers before we found one who could do the work we needed done but I am so happy we found him.


We started the process with the last jeweler and were told it would take 2 months and on 20 Jan the work would be completed. Needless to say I absolutely asked once the deadline passed because I wanted to know where my freaking ring was. Wink My guy says there was a delay, winter holidays caused a backup in work, that it would take a few more weeks…blah, blah, blah. Yeah, I was super annoyed. They had 2 months to get it done. That’s plenty of time. But I dropped it. A couple days later my guy proposed. I hadn’t spoken to the jeweler directly to find out about the “delay,” he had. He then lied to me to throw me off the trail so he could propose when I wasn’t expecting it. 

So, this can certainly go 2 ways. If you know for a fact you’re getting the run-around by this jeweler, find another person ASAP. But it could always be a ploy. Just saying. 🙂 Hope you figure things out. Good luck!

Post # 9
2892 posts
Sugar bee

@Pinknyy:  Oh, that sucks. Yeah. Start researching. He isn’t the only jeweler on the planet, nor the best. I’d start emailing a bunch of people for quotes and as soon as you find someone take your business to them. Unless you’re asking for a discoball to be wired into your ring what you’re asking for shouldn’t be so insanely complicated that the jeweler can’t do it for you (unless he’s truly a crap jeweler). The moment they suggested it was too hard and would need to be delayed you should have pulled your business. We got quotes from at least 7 different people, started work with one, cancelled, started work with another. Super annoying process but it was worth finding someone trustworthy.

Just out of curiosity, what design are you having made? 🙂

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