Post # 1
I am extremely frustrated. I hired the DOC thru my caterer because I wanted her to be in charge/responsible for decorations the day of the wedding. One of my sisters used to be a wedding planner’s assistant and she came up with all of the decorations and layout ideas for my wedding. We met at the venue to finalize the floor plan of the ceremony and reception and she mentioned possibly needing help the day of. I then responded that if the decorations get out of hand I will have a couple of my friends/family come over and help. My assumption was that the waiters and her would be mainly in charge of the decorations.
When touching base with the DOC about decorations she mentioned to bring them the day of the wedding. I found that strange because online I read that DOC collects the decorations the day before. I asked her if I can bring them to her the day before because the day of the wedding my family will be running around getting ready and taking pics so they may not have time to drop them off and that is when she told me that she was under the impression that my friends/family would help her with setting up the décor because she can’t be the only person doing so…that if it’s not feasible for them to help then we would have to hire additional help. Also, that if I can’t drop of the decorations the day before then I would have to pay for her to rent a car and parking so that she can pick it up at my apartment. I was floored because honestly what am I paying her $2,000 for. She didn’t come up with any ideas…our emails consist of me telling her my ideas and her agreeing with what was said. If my friends/family are suppose to help then I almost feel like terminating this portion of the contract and asking her to charge me for the work she has done thus far. Is my reaction strange? Are DOC responsible for setting up the décor?
Mind you the decor is hanging string lights on the wall (62 of them), hanging 30 paper lanterns, and setting up the candles thru out the room.
Post # 3
@gescot1: I’m in the same boat as you. I’m struggling to understand why my mom hired a DOC. I’ll let you know but I’m just as confused as you.
Post # 4
@gescot1 Do you have a contract? I would look at it and see what she is responsible for. Mine gave me a list of things to do and informed me afterwards that it was $25 an hour for her to set up decor. I was shocked! Then after reviewing my contract, I realized it said nothing about setting it up, but she would assist with the planning and I could do it if I wanted, but if I wanted her to do it, it would be $25 an hour. It’s whatever is in writing that matters
Post # 5
- Wedding: November 2013 - St. Augustine Beach, FL
$2K and she does what? I would review your contract to see what it says about decor but I would feel gypped to say the least about paying someone $2K just to walk around with a schedule. Most DOC fees and contracts include at least some assistance with decor in my area. If it’s a lot of decor, they will upcharge so they can hire assitants to assist them with the decor.
Post # 6
No, a DOC is just there the day of to make sure everything runs smoothly – she makes sure the vendors are there when they need to be and have everything the need. She is there to direct the ceremony and makes sure the bridesmaids and groomsmen and parents and officiate are where they need to be, when they need to be there. Basically, she helps you make a timeline for your day and coordinates with the wedding party, guests and vendors to adhere to the timeline.
I would not expect her to handle the decorations. I would think you would need to hire extra help through the venue if you want that done for you.
Post # 7
- Wedding: October 2011 - Bed & Breakfast
What does your DOC contract say she is responsible for?
In my contract my DOC was responsible for decor set-up, as well as take down and pack up at the end of the night.
Post # 8
I would assume she would help, but if you have a lot of decor I wouldn’t expect her to do it all herself.
Post # 9
It depends what your contract says and what they include. I assist with weddings as a side job and the company I work for is full service, but I’ve seen other companies that basically just act as supervisors, they don’t physically do anything except manage the vendors.
Post # 10
@gescot1: If it is not in the contract, your DOC isn’t responsible for it. Mine does light set up- favors, escort cards, but if I wanted her to hang lanterns everywhere I don’t think she would.
Post # 11
Not unless your contract has it written that she is responsible for set up! I am a planner/DOC and though we don’t mind doing a little set up that’s not written in the contract (guestbook, favors etc), if you’re wanting big things done (centerpieces, furniture, hanging things etc) them you’re going to need to supply your own people or hire them (or ask a head of time so we can charge accordingly or make accommodations). A DOC is primarily there to make sure that your day runs smoothly and on time, along with keeping contact with other vendors and other tasks.
Post # 12
DOC do not do decorations, your decorator does it. The DOC just supervises and books things to make sure things are organized.
Post # 13
Below is what was included, while it doesn’t specifically state set up of décor it doesn’t exclude it either. Also, before hiring her I told her that the main reason would be because my sisters don’t want to be in charge of decorating the day of and she told me that she could handle it. In terms of the vendors, since she is part of the catering company that is the bulk of it…other than that I have a florist, DJ (also in charge of uplighting), and cake lady so there isn’t much directing in the vendor department. In terms of décor to me it isn’t that much it’s literally hanging 62 LED battery operated string lights from the ceiling, handing 30 paper lanterns, and distributing candles throughout the room and as the aisle. According to her it takes 1 hour for breakdown and the waiters were hired for 9 hours…my event is 5.5 hours long so that is an additional 2.5 hours available that I thought would be used to decorate. With 5 waiters and her my assumption was that it would take 60 to 90 minutes to decorate (the space isn’t huge). I plan to speak with her today because if she isn’t going to be responsible for the décor without charging me additional money then her services aren’t needed. My wedding is small (70 people) and my sister worked in the wedding industry before so all the other services she would be providing I would get from my sister….her main purpose was decorations. The more I think about it the more I get upset about the whole ordeal.
Post # 14
@gescot1: a DOC should spend most of her time troubleshooting issues and supervising the set up. my venue will do the set up, and my DOC will help, but mostly she will make sure it is done right. She will also hunt down the missing bouquets and pick up the photographer when their car breaks down and call the linen rental company when they deliver the wrong color napkins. She is the bitch the day of, so you don’t have to Be. My DOC will also make sure the guest book is moved from the ceremony to the reception and that the transportation for my guests is on time. If she spent all of her time doing set up, she wouldn’t have time to do that, but she should be able to use the venues resources to get the decor up.
If she is still insisting she can’t/won’t get the decor up without help, shop around. Find a. DOC that will and once you hire her, fire the first one.
Post # 15
This is why we didn’t get a DOC, its not worth it. Everything on their is easy enough to do yourself. Maybe hire just a friend to decorate and pay them like $50, someone who isn’t invited to wedding but would help you out.
Post # 16
From my understanding through a common friend (who is wedding planner/or DOC), she was upfront and told me that yes, she does decoration with her team at additional charge. She explained to me what a DOC does is the bride give her a list of task during that day. She coordinate with all vendor and make sure they do what I expected them to do. Let say I want certain friends/family do certain task, she will be there to coordinate and make sure nobody are confuse. Make sure florist deliever on time, cake come in one piece as promise on dot. Make sure decorator do what they promise if I hire one.
I can’t remember how much she charge now but at the end, I decided to hire a decorator that day since my decorator charge me only $1,980 AI with graphic design logo, all decorative items, a beautiful unique stage… I found a beautiful decorated venue make a huge different to a wedding…so I suck it up and pay that amount… but that just my preference. I have a huge party with 10 out of town guests that never been to Canada …and some dun even speak English… so I need to reserve energy to help them that day