(Closed) Getting a Custom Ring Quoted – Proceedure

posted 6 years ago in Rings
Post # 2
Member
684 posts
Busy bee

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kaitschuster:  Really strange that they would make a wax mold if they have not even provided you with a quote. And giving you a quote really has nothing to do with copyright as it is just a price.

 

Maybe say something to your SO like hey that jeweler hasn’t really been replying to my inquiries what do you think and see what his reaction is.

 

Post # 3
Member
770 posts
Busy bee
  • Wedding: February 2015

 

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kaitschuster:  Hmmm… Fiance and I had my ring done by a custom jeweler and they had a quote ready for us the day after our face to face consultation. I agree with PP, I think it’s odd that they made a wax mold without even providing you a quote in the first place. At this point, I think you should go with your gut and seek a new jeweler. This one seems to be giving you the run-around and I’m not sure why.

Fiance and I are also using our same custom jeweler to make his band and my wedding bands. I went in to look at some potential stones for my bands and to try on the wax mold after I had already ok’ed the designs. They were able to give me the quote for my bands right on the spot before I left the shop that day. I’ve never heard of a jeweler taking over 3 weeks just to provide a quote.  

Post # 4
Member
66 posts
Worker bee
  • Wedding: August 2017

That sounds weird to me. My engagement ring is custom, and when we got a quote, we were told that they would email it within 72 hours, and I think we got it in less than 24. My ring is based off a Tacori, as in I gave them a picture of the Tacori and said “I want this.” I never heard anything about copyright or anything like that, I’d probably go to another jeweller to be honest. 

Post # 5
Member
6 posts
Newbee

I also have a custon ring. I live in Dallas and worked with a jeweler in Houston because they are friends of my Fiance. I sent in several pics of 2 rings and wanted them combined, he gave me a quote within 2 hours. My Fiance ordered it and it was to us within 2 weeks. They over nighted it once it was ready.

If I were you I would trust your gut and start searching for other quotes. Jewlery is a service business and there are far to many quality placces out there for you to wait!

Post # 7
Member
4251 posts
Honey bee
  • Wedding: February 2009

I do not think a quote should take 6 weeks..  and making a mold seems odd to me.  Making the mold costs money, and it makes more sense to do it in CAD first.  So you can make changes etc.  The copy right thing I can appreciate because I know certain designers will sue for copy right infringment.  So personalizing a design a bit is not a bad idea.  AND, then you get a one of a kind piece.  😉

Post # 8
Member
1288 posts
Bumble bee
  • Wedding: August 2015

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kaitschuster:  Interesting. Fiance and I went into our local jeweler about a year ago to talk about a custom design. I brought in several different pictures, he took my ring size, estimated the gold/stone cost and we got a quote right then and there. I don’t think it should be taking this long. Hopefully they’re not jerking you around.

Post # 9
Member
40 posts
Newbee

I think your SO ordered the ring. How else could they make a mold when you asked them about two different size center stones? I have also never heard  of a jeweler making a mold when you just wanted a quote. That is alot of time and expense for them. 🙂

Post # 10
Member
446 posts
Helper bee
  • Wedding: April 2016

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kaitschuster:  my fi and I were going to go the custom route and yes that sounds fishy. We had a quote back in 2 days. No place will make a mold without some sort of deposit. It cost money to get the wax made. I think I had 2 or 3 jewelers quota me between 100-150 for the wax mold. Of course, if you move forward, that money went towards the final ring price. 

Post # 12
Member
2007 posts
Buzzing bee

My OH and I went in together for quotes on custom rings and the first lot came back within the week for the first designs (3 solitaires with different diamond sizes – two with stones in the band and one plain) but the second design (2 three-stone styles) took about 4 weeks because they had to source some of the side stones (I think it was the design with the trapezoids that were the hold-up because they aren’t as readily available as other shapes). They had to get all of the diamonds sourced then draw up a design for the setting before they could give a quote which is understandable, then they put those diamonds on hold and gave us a fortnight to decide and if we didn’t want them they would release them to be sold to someone else by if we did like them then they were ours even if we hadn’t paid for them yet (they just put a hold on them until payment is made to ensure somebody else doesn’t buy them in the meantime). If we didn’t want them but had decided on the setting then they would release them and source the same sized diamond/s until we were happy with what we were getting (the 4 Cs versus price).

My OH decided on the diamond/s and setting on his own (it will be a surprise for me because I don’t know which one I’m getting) and he gave them the go-ahead to make the ring. They told us it would be made in 4 weeks but it has now been about 6-7 weeks and we still haven’t heard anything back. Our consultant just went on maternity leave and I know the ring isn’t completely paid off yet plus my SO isn’t really the type to call and ask how it’s going so I guess we just need to be patient (that, or perhaps my OH already has it and is just keeping me in the dark to surprise me).

Post # 13
Member
2007 posts
Buzzing bee

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kaitschuster:  Do you think your SO asked them to make up moulds to get a better understanding of what you guys will be getting? There are some places (rare) that will do that for you because a ring might look one way on paper but a little different in 4D.

Post # 15
Member
488 posts
Helper bee

That does sound strange.. Ive met with 2 independent jewellers and emailed another, with pictures and description of what I am looking for.  I got quotes on the spot from the face to face i.e. the ring will cost xxxx and whats your budget and we will look at stone options to work with that, and an all up quote from the email guy.

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