(Closed) Gift arrived broken!

posted 4 years ago in Gifts and Registries
Post # 16
1741 posts
Bumble bee
  • Wedding: December 2017

I would just thank her for it. Otherwise, however you word it, she may feel obliged to replace it.

Post # 17
2260 posts
Buzzing bee
  • Wedding: September 2016

We recieved a gift shipped to us off our registry, so it was easy to just bring it to the store and get a replacement.

This is totally different though.  I think I would just thank her and move on.  It sucks though!

Post # 18
214 posts
Helper bee

as tempting as it may sound to just thank her and never mention it..what happens when she wants you to text her a picture of where you put it in the house or to show to other family members..then the “lie” suddenly snowballs and probably ends up with you saying it broke one day and her feeling like you were sloppy and careless with her expensive gift.  sure it’s comfortable to have to tell her, but if it was crystal then I would guess if she’s a smart lady that she would have taken out some kind of insurance on the package.  and if she didn’t, at the very least you’d be doing her a favor to show that she needs to package fragile things better or have it professionally done so she doesn’t run into the same problem with any future moving or gift giving.

Post # 19
4577 posts
Honey bee


View original reply
fromktob :  look at the USPS label. Is the return address a store/warehouse or your aunt’s? If a store, call the store. Don’t mention that your aunt wrapped it later or delivered it or anyrhing. Say you received it broken; end of story. If it was your aunt, check with the USPS as to whether the parcel was insured. They can look it up by the tracking number.

Post # 21
80 posts
Worker bee
  • Wedding: September 2017

This happened to me!! It was from a registry but they had told me on the phone that if it had come directly from a relative to call the company that delivered it. Sometimes, the companies just throw your items (that was the case with my and it was USPS) my parents and Fiance had even witnessed them throw boxes prior to this. Cal the shipping company and complained that it was in tact before they handled it.

Post # 22
1936 posts
Buzzing bee

Tough one, but I think you’re right to seek your dad’s advice. On one hand it would be polite to just thank her for the gift, but on the other hand I would be upset if I paid money for something that went straight in the bin. If it wasn’t insured can you repurpose the broken crystal? Into some kind of mosaic? It was done a lot after the Christchurch earthquake, people were making new things out of their precious broken items. 

Post # 23
2877 posts
Sugar bee

I would just thank her for the gift and move on, unless she may visit in the future and expect to see it on display. Then if she asks about it, you’ll have to fess up to lying. And even if she doesn’t ask, she might still notice and be hurt/offended.

Post # 24
115 posts
Blushing bee
  • Wedding: March 2015

Definitely let her know, as I am sure she has insurance on it. 

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