Post # 1
I just burned an image on my gocco without putting a screen in. The image burned to the plastic that holds the screen in place. Check out the damage:
Does anyone know how I can get this clean? I think that it’s ingrained on there. Does anyone know of a US supplier where I can get a replacement staging glass for the PG-5? I’ve e-mailed Northwoods and two others without luck. I did find one company in Australia, but I don’t even want to think about what shipping would be.
My gocco is BRAND NEW! This is only my 9th time using it. I could just cry.
Any advice would be appreciated.
Post # 3
Is this what you need?
I ordered my gocco through them and my order was accurate and fast.
Post # 4
i have done the same thing before, but had the blue screen in, so my image is burned on there. when i e-mailed judy at northwoods about it, she said to just leave it and it should be fine. i have since burned a new image onto a screen, and the burning on my blue screen did not effect it.
i am not sure if this will be the same with yours. maybe try burning a new image onto a screen and see if the burn on the plastic effects it at all.
Post # 5
I did that and yes the image burned on the glass (plastic) but I have used it tons of time since. It seemed to have no effect. Just make sure ink doesn’t get stuck in the crevices.
Post # 6
..i dont think it matters really, don’t you just put whatever needs to be printed right on top? I could be wrong
Post # 7
you need the blue fliter or you need to have a better carbon print of the image you are going to burn.
And good luck
Post # 8
oh my god that totally happened to me before. unfortunately for me, the design was MASSIVE and even when we were able to scratch most of the design off (took a lot of elbow grease), my gocco hadn’t been the same since. i had to get a replacement.
i know you can get replacement parts from the manufacturer. i was able to get one ordered in through the store i bought my gocco from. there was a mix-up with the parts though (they ended up sending me the part for a PG-5 — see! they do exist for you! instead of a PG-11) so i ended up getting a replacement gocco all together… but yea, if you can’t get it off and you find that its affecting your screens afterwards… don’t worry, you CAN get a replacement 🙂
Post # 9
PS. try scraping the carbon off first though. we just used water, a bit of soap, sponge and like i said before… plenty of elbow grease. good luck!