(Closed) Got an early Wedding Gift! Kitchenaid mixer! But want a different color…

posted 7 years ago in Gifts and Registries
Post # 4
46667 posts
Honey Beekeeper
  • Wedding: November 1999

I don’t live in the US so am not familiar with the return policies of your stores. Here you can exchange anything at Sears.

If you google KitchenAid Pro 6 QT. you will see the retailers who carry this model.

Post # 5
1577 posts
Bumble bee
  • Wedding: September 2012

Give it a try, at least *shrug*.  I’ve exchanged stock in stores before that I’ve won in ompetitions. It’s almost never the right size/fit/etc.

If it turns out you can’t exchange it, then at least you can settle on the colour knowing at least you tried.


And congrats on the early wedding gift; I lust after those mixers.

Post # 6
10287 posts
Sugar Beekeeper
  • Wedding: October 2011

I don’t know. My Kitchenaid, which was from BB&B, came in the full fledged Kitchenaid box. I would imagine that any mixers sold through them probably come in the normal box so they’d know it didn’t come from there. It sounds like it could have been ordered through overstock or amazon. I’ve gotten product in generic boxes from both of them before.

Post # 7
9 posts
  • Wedding: April 2012

I would explain the color doesn’t go with your decor and ask if they mind if you exchange it. About a month ago Amazon had the KitchenAid Professional 600 Series 6-Quart Mixer in silver and gloss cinnamon (red) as a gold box deal and it was really popular. It arrived in a brown KitchenAid box similar to what you’ve described. I’ve never seen those mixers in anything but the pretty colored boxes in any of the physical stores.

Post # 8
1199 posts
Bumble bee
  • Wedding: November 2011

@accorn: Do you have Kohl’s near you?  They sell that kitchen stuff, and their return policy is pretty kick-ass.  They’ll basically take anything back whether you have a receipt or not.  This week may be especially good since they are probably doing a ton of holiday returns still…

Or just keep it and deal with the color 🙂  good luck!

Post # 9
2459 posts
Buzzing bee
  • Wedding: November 2010

It sounds like the person that got it from you got it from an online dealer. If you return it try and return it not in the box, say something like my husband bought me it for christmas and i dont like the colour but unfortunatey he devided to set it up in the kitchen for me as a surprise, he also managed to loose the receipt is their anyway to swap the colour?

Post # 10
80 posts
Worker bee
  • Wedding: September 2012

Usually they don’t give you a hard time if you just exchange for the same product (rather than try to get your money back).  I would give it a try at least!

Post # 11
1941 posts
Buzzing bee
  • Wedding: June 2012

If you’re just doing a product exchange, it shouldn’t be an issue! The brown box definitely sounds like amazon (or another online retailer) since I’ve gotten things from amazon before in a box just like that.

I like the idea of saying hubby set it up and lost the receipt, but not having a box to resell it in may hinder the retailers choice to return it, since they have to worry about how to resell it?

Post # 13
273 posts
Helper bee
  • Wedding: November 2012

I got a kitchenaid mixer for Christmas that was purchased from amazon and it came in a plain brown box, but inside it was the full fledged kitchenaid box.  Have you tried opening it for a peek?

Post # 14
662 posts
Busy bee
  • Wedding: April 2012

@accorn: BB&B takes everything back. I brought something back without a box because I was stupid & threw it out. They exchanged it w/ no questions asked. At least give it a shot… It can’t hurt anything.

Post # 16
492 posts
Helper bee
  • Wedding: July 2011

If it helps, Darling Husband bought mine at JC Penney and it was shipped as the color was out of stock. In store it was the pretty box. Shipped, outer packaging was the brown box saying kitchen aid stand mixer and inside was the pretty box that looked the same as in-store.

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