(Closed) Got our engagement photos back. We’re extremely less than thrilled. What to do?

posted 8 years ago in Photos/Videos
  • poll: What to do?
    Ask her to re-take some : (22 votes)
    31 %
    Ask her for partial refund (though contract was not TECHNICALLY broken we got 25+ photos) : (7 votes)
    10 %
    Ask a friend with an OK camera to fill in our missing shots and give them a gift card : (13 votes)
    18 %
    Forget it entirely... live, learn, move on : (29 votes)
    41 %
  • Post # 18
    10 posts
    • Wedding: August 2012

    want your hair.

    Post # 19
    3367 posts
    Sugar bee
    • Wedding: March 2011

    It’s probably not going to help much, but I think you have some really good, really cute pics.  Without knowing what results you were expecting, I think you’ve got some great photos. 

    Post # 20
    3261 posts
    Sugar bee

    I would let her know your concerns. I LOVE #2 on your second link, I really think it could be used for your save the dates. Its romantic.


    Off topic, your hair is amazing.

    Post # 21
    3525 posts
    Sugar bee
    • Wedding: August 2010

    I’m really sorry you were not happy with your e pics. I think you just have to chalk it up to a bad choice of photographer if you and Fiance were not happy with them.

    IMO you paid for them to take pictures and you got pictures. Service provided.

    Just be glad you have not signed them up for your wedding already and now know you are not happy with their pics and can choose another one.

    I think if you got a little creative with positioning, cropping and photo shopping you’ll be able to use those pics for your save the dates and soda labels.


    Post # 23
    686 posts
    Busy bee
    • Wedding: May 2012

    @mandigrl04:  Question – did you and the photographer discuss whether her shooting style was candids or focused on more posed, portrait shots?

    These seem great to me if you don’t like straight-on photos.  I personally prefer candid, and I suspect you prefer portrait.  As a businesswoman she should know how to manage expectations by clearly articulating her style.  But if you didn’t have a shot list or didn’t talk about candid vs. portrait, then it’s not a breach of contract and therefore you shouldn’t ask for any money back.

    But I *do* think it’s worth politely asking for a short portrait session (like 30 minutes) to get those portrait photos.  You’d probably be most successful in getting that by providing positive feedback on the candid photos and ephemera pics, and then saying something like “I feel we didn’t communicate well and there was a misunderstanding as to the type of photos I wanted.  There were a few photos I feel I’m missing – could we do a short session to capture them?  Here’s the shot list I have in mind…”

    Post # 24
    228 posts
    Helper bee
    • Wedding: April 2011

    For what it’s worth, I think your pictures look awesome! I see a lot of engagement pictures on here and to be honest there aren’t many that I like. Since many others also think they look great, it seems like what has happened is that the photographer chose the outfits and poses that she thought were most artistic/photogenic/whatnot. So maybe the issue is that her artistic style just doesn’t mesh with your preferences. Which is ok- everyone has different preferences. And if this is the case then yeah, it would be a good idea to find a photographer who’s stle matches more closely with yours for your wedding. Maybe you can find a new photographer who has an e-pic session included in the package price. 


    Post # 27
    3367 posts
    Sugar bee
    • Wedding: March 2011

    @mandigrl04:  I do see that.  It looks like a lot of stylized (is that correct?) shots… maybe she’d be willing to reshoot a few traditional?  You are gorgeous, btw~ my mother’s side are redheads, so I’m loving your hair!

    Post # 31
    4755 posts
    Honey bee
    • Wedding: May 2012

    Honestly they’re not as abad as you think. The problem here is that you and her don’t have the same idea of good photos. I don’t particularly think full on face shots are the best for example, it’s not about “not liking someones face” but more that an angle is more flattering.

    I think several of those shots catch you in cute, spontaneous moments, which to me is optimal.

    You said you wanted more poses, perhpas that’s not her style…

    I boil this down to you and the photographer not being on the same style page. Because the photos do not lack in quality (such as angles and lighting) they lack your stylistic vision.

    I’d cancel her services for your wedding as you don’t “match”.

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