(Closed) Guess we won’t be getting our deposit back…(vent)

posted 7 years ago in Emotional
Post # 3
7975 posts
Bumble Beekeeper

I’m sorry 🙁

It is a pretty standard policy though that deposits are non refundable unless they can re-book the date. On the plus side, 11-11-11 is a pretty popular wedding date, so there may be some hope that they would re-book.

Either way, not cool that he was rude about it.

Post # 4
3788 posts
Honey bee
  • Wedding: July 2011

When you booked, did you sign a contract? Did it outline what would happen if you canceled? It sucks, but technically, I don’t see how he’s in the wrong here, Christian values based center or not (sorry, but that just seems like a dig — it’s still a business). Hopefully, another bride will snatch the date up (and it’s a popular one, so I am sure someone will!) and then he should give you your deposit back. It sounds like he definitely could have been nicer, though. Kudos to you for putting the money towards a house, though!

Post # 5
3601 posts
Sugar bee
  • Wedding: January 1992

*hug* I’m having a pity party, too. I’ll poison his coffee!

Post # 8
10287 posts
Sugar Beekeeper
  • Wedding: October 2011

Unfortunately, that’s a pretty standard practice. While he could have definitely been nicer, it is within the venues rights to keep your deposit if you cancel (of course this depends on what your contract says). The date that you chose is one of the most popular wedding dates this year so I can totally believe that there were other couples interested in that date. When we booked our venue back in July 2010, 11/11/11 had already been booked months prior. 

Hopefully the venue is able to book the date and you get your deposit back but if not, chances are they are within their rights. Good luck!

Post # 9
1269 posts
Bumble bee
  • Wedding: January 2011

I know that you are upset but that’s what a deposit is.  One thing though, since you cancelled so far out I would call in a few months to see if they were able to rent it to someone else.  If so, you should be able to get your money back.  Just as a landlord can’t keep double rent.

It’s upsetting yes and I understand you are disappointed but it’s actually not very nice to imply they shouldn’t get to keep the money because they are based on Christian values though.  Does that mean Christians get to be walked all over?  Business is business and they have to make money too. 

Post # 10
46469 posts
Honey Beekeeper
  • Wedding: November 1999

I think the key here is the wording of the contract you signed. Even if the community hall is Christian based, they still have to break even. If they did turn down another booking, before you cancelled, your decision cost them money.

He may not have the best customer service skills, but in the end it will come down to the language of your contract.

Post # 11
606 posts
Busy bee
  • Wedding: October 2011

I’m sorry.  I know how frustrating that is.  We lost a huge deposit and we are currently in the process of trying to get it back.  We never signed any sort of official contract (stupid on our part but long story) and the vendor is refusing to give us even a partial refund.  We canceled 11 months in advance after realizing that a lot what we had been told was misrepresented.  People can suck.  Hopefully it works out for you, good luck!

Post # 13
963 posts
Busy bee
  • Wedding: April 2011

Read your contract.  Either way, legally he has to make a diligent effort to rebook it.  If he does, there is no way he can hold your deposit.  It doesn’t matter if he has turned others away up until now.

Post # 15
20 posts

I’m with the PP. Although it’s a sucky situation, he is well within his rights. Try losing about $3000 in deposits….now that is a hard pill to swallow! I had to suck it up though. And while they may not be for profit, they still have bills that need to be paid. Hopefully someone will book the date….that’s all you can ask for at this point.

Post # 16
963 posts
Busy bee
  • Wedding: April 2011

@Mrs Grape: It means that he can’t turn people away (anymore) because he wants to keep your money.  He certainly cannot lie to you and book it and not tell you.  If he ends up booking it, then he hasn’t lost any money or business, so you should get your money back.  It doesn’t matter that he HAS turned people away before you cancelled.  This is how I would argue it, anyway. I’m comparing it to Landlord/Tenant laws and feel like it should work about the same way.  He has a DUTY to mitigate his damages.

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