Post # 1
Wedding was fantastic! Reception and wedding took place in a wonderful country club. Had SO MANY compliments from so many people on the candy bar, photo booth and so on! I couldn’t be happier with the place, service and quality of food and everything we received.
HOWEVER… about 15 people didn’t show up! So upset! That is a lot of money per person we spent! Anyway the country club will not work with us on price for those that didn’t show, we basically have to pay for those people which i figure is normal for all places. BUT they also won’t give us the food for those people that didn’t show? They “CHEF” says that is normal for them because they don’t want to take the chance if we store the food wrong and get sick from it?? They didn’t even make the food for the now shows??? Anyonever ever heard of this? Should i argue it? I mean they really did work with us in the beginning on price and wiped out their tax of 7% and 25% service charge and came down on their price per person. So we really did save from what they normally charge people (long story short they helped us out with price to start because 4 months before the wedding our original location closed so they went out of their way to help us) So should I just let it go or fight for the food they did’t make or some more money back?
Anyone else have 15 people now show? Is that normal??? So your overall thoughts on this amount of no shows AND what to do about the food/money situation from the country club? Thanks!
Post # 3
@robsgirl1: I would just let it go, there will always be no shows at the last minute for various reasons. Is it rude/inconsiderate of them to not show & not try to tell you? Yes. However; they most likely staffed the event for a certain number of people, prepared food, ect…..
Just use this time to love on your new hubby and don’t worry about the ones that did not show! Congrats!
Post # 4
This always happens!!! no matter how much you plan there will always be people who do not show up, justlet it go, it was your special day and remember you are not alone. We had 4 no shows and 2 who came to the ceremony but i do not think they stuck around for dinner, I didnt even know they were at the ceremony…. oh well their loss!
And yes they can not give you the food b/c insurance will not cover if you get sick because you left it in the car and it spoiled or something and they can not refund because they bought and were prepared to cook for X ammount of people….. Just know this is part of having a wedding and be happy you had a wonderful wedding
Post # 5
I had 22 people not show up to our reception, no call to inform us why and no follow up after. It’s very rude. As far as the food goes, just let it go theres no point in battling it out.
Post # 6
I had a friend who had 40 no shows out of 160 people who RSVP’d yes, but it probably was for the better… as it was it was difficult for them to get around the room to see everyone!
Post # 7
Yeah, as a venue, we are not allowed to let you take any food ‘to-go’ after any kind of event. It’s due to liability and if you were to get sick after improperly storing it or after the food temperature has reached the ‘danger zone,’ we can’t take the chance that you could turn around and sue if you got sick. I used to work in catering at my hotel and it was always frustrating for my clients-especially if there were meetings ro events with a crap ton of food and they wanted to take it home. Unfortunately, it’s to protect the hotel/venue.
Post # 8
FWIW there’s different restrictions placed on different establishments by the local board of health, licensing boards and insurance companies. You can get a carry-out beef dinner from your local Outback but not your wedding leftovers, based on the concept that cooked-to-order/single items are less prone to foodbourne illness contaminants than the same item prepared in bulk, due to the shorter prep time and shorter time between cooking and service/packaging. Having worked in catering and in traditional restaurants, I actually agree with this. Your catering meal needs to be served ASAP because it’s already been at least partially cooked for a little while. Eating it the next day is a bad idea.
Post # 9
We had six people no show – one table of eight only had two people sitting at it because that couple’s kids decided they didn’t want to come, so they just left them at home with their grandparents (the other people who should of been at the table). I was freaking annoyed, but they were the ones who looked like fools sitting there by themselves.
It’s not your venue’s fault though, the way they did it is standard and unfortunately the way I would expect it to be.
Post # 10
@anabell465: Ditto to everything you said. I also worked in a hotel doing foodservice and this was the same standard we had. It’s pretty normal!