- 8 years ago
- Wedding: August 1994
Okay, so in short I posted a poll a couple of months ago to get opinions on some single ring styles to replace my lost wedding rings. I was finally able to replace them and had my Mother’s diamond baguettes to use. It wasn’t in my budget to buy a good quality center diamond ( around the 1ct size) so I decided I’d love to get a sapphire instead and it was more affordable. I choose baby pink as the color not the more traditional blue which I also liked. YOU CAN NOW SEE A PHOTO OF MY RING – I hope.
This is an update from a couple months ago. I found a jeweler who was recommended to me by a board member of the Women’s Jewelry Association – Midwest. They have been around for quite some time – who knew? This member gave me the name of two reputable artists (with the understanding that the Association is just providing some names & they are not associated with the outcome of a custom design – fine). So I end up choosing the artist close to my location. I was happy to meet the artist (in business for over 25 yrs) no go-between, you meet and work directly with her and she has some very immpressive pieces she’s created for clients plus her store is beautiful, etc.
She locates a center sapphire for me to choose from. It arrives and I love it – I am told it is a round, diamond cut, baby pink natural sapphire 1.01wt. (so like a bit under 1carat) We proceed with the process: I buy the stone, we create the design togeather based on my ideas and I approve a was to be made. I go back, about a week later and look at the wax and it seems perfect.
I go to pick up the ring about two weeks later and I am kind of disappointed… mainly because the center sapphire looks dull to me. Also the ring feels tight. Here’s what she had to say, your finger may be sweller because it’s hot out and I will clean the ring again and you can take it home and see what you think – you can always come back if something is not how you want it. So I walk out the door expecting to love this ring and keep noticing how dull the center stone is and how tight the ring is.
I go back about a week later to talk to the artist/jeweler and express my dissappointment in how it looks and fits. I look through a jewelers loop she gave me to use and I see multiple fractures in the center stone. NOW here is the goofy part. When I tell her I see these fractures, she does a dance around what it might be and that there is a small chip on the side of the stone… etc. She says she sees some “white” at the bottom of the stone through the loop. She never once states that a fracture may have occurred during the making of the ring. I told her I had not been able to even wear the ring because the size was wrong and had not gained weight. She measures the ring and we do decide it needs to go up a 1/4 size. I agree but not understanding why it’s the wrong size.
I left the ring with her at the store and she took a photo of it and gave me a receipt and said she will be pulling the center stone to see what the “white” is. I give her a call the next day and she says, that she is ordering some new center stones for me to look at. My dileima now is that she never once told me what was wrong or explained what happened to the stone. It could have been a CT for all I know.
I also looked at my original receipt and it clearly stated on there my ring size so they screwed up on the size as well.
Another issue was that last sides of the bar prongs dig (SEE PHOTO) into my finger and are not smoothed over and is not comfortable as well. She was suppose to taper it and smooth it to hold the last baguette so I would have a nice comfortable feel.
Now I feel like I don’t trust her and I don’t even like how the ring came out. Should I let them get more stones not knowing where they come from or the quality. At this point I’d like to get a refund on the center stone and call it a day with her.
Question, I don’t feel confident with her and I don’t want her to get me more stones as she cannot tell me their origin. Am I entitled to get a refund on the work. If I can just get a refund on the center stone I will go elsewhere.
Opinions please are very welcome. thanks
PS, I guess i have a poll to keep it or redesign