(Closed) Had to Return My Husband's Ring After 2 Weeks of Wearing

posted 6 years ago in Emotional
Post # 3
Member
699 posts
Busy bee
  • Wedding: November 1999

frustrating! i’ve only heard terrible things about zales/ kays etc. I would suggest maybe a local reputable jeweler. i’m glad you got your money back though!

Post # 4
Member
2107 posts
Buzzing bee
  • Wedding: April 2012

That sucks!  🙁  Hopefully you guys will find a new one for him soon. 

Post # 5
Member
2822 posts
Sugar bee
  • Wedding: December 2012

Can you just order the same ring on zales.com at the discounted price?

Post # 6
Member
3303 posts
Sugar bee

Insane… Bad customer service.

Post # 7
Member
8453 posts
Bumble Beekeeper
  • Wedding: April 2013

I’ve heard nothing but horror stories about Zales/Kay/Jared’s.  I would recommend finding a reputable jeweler, preferably one that is a Master IJO jeweler.  I’d count this as a blessing in disguise.

Post # 8
Member
328 posts
Helper bee
  • Wedding: September 2012

I got both my rings from Zales and hubby’s ring and haven’t had an issue at all!!! I had great customer service. 

@MrsWilson2012:  Ditto..if that’s the ring he wants why not just order it online for the cheaper price?

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