Post # 1
I had a hair trial back in November of last year with a hair and make-up person that is mobile and will travel to you on your wedding day. The woman was really nice and personable and I didn’t have a clear idea of what kind of look I was going for in regards to my wedding day look. So I booked a hair trial with her and decided to give her a little bit of artistic liberty while still giving her the general idea I was going for (romantic, etc.). All she really did the first time I met with her was twist my hair with a crapload of bobby pins and made this odd hairstyle that I was not the biggest fan of. She also did a make-up trial at the time with airbrush make-up and she didn’t seem like she knew what she was doing, I gave her the benefit of the doubt that it was a new type of airbrush she had never used before and that she was nervouse. But after she did my make-up, she put this awful shade of pink lipstick on me that was totally not me. I said I looked okay but wanted a more polished and elegant look for the day of my wedding. She said I could keep in touch with her via e-mail about different hairstyles, etc. So that is what I did.
Fast forward a few months and I decided to schedule another hair trial because I thought I would give her another chance to prove herself to me. This was after a couple months of e-mailing back and forth about different hairstyles. Finally, I had narrowed down a simple but elegant hairstyle that I wanted her to try on me and she clearly told me that she could do it. So that is what we scheduled. It involved a braid across the top, with a bit of body and poof then a low lying bun with curls. Here is a picture that was my inspiration:
She said she could do it. But this is what she ended up doing:
Not a fan of the curls or what she did with them! LOL
This obviously looks nothing like my inspiration picture. She said it would be easier to curl the hair and that the braid on the inspiration picture looked way too high school prom. I told her that I wasn’t the biggest fan of the do she ended up doing (above picture) and she proceeded to follow-up with this which she thought was a variation of the inspiration picture:
I think it kind of looks not very polished and sloppy!
She never did the inspiration picture despite telling me she could do it. She also said it would be easier if I would cut 4 inches off my hair! Seriously…? Am I in the wrong here for being a bit frustrated by this point?! Not to mention that she does the trial out of her home so she has two little one and her husband. She did disappear for about 20 minutes during the hair trial to deal with her kids even though her husband was home and available. I thought it was so unprofessional.
She also spent 2 hours and half hours doing both of these styles. I have 2 or 3 bridesmaids who want their hair done and my mom on the day of my wedding. The hair and make-up person then told that she would be the only one available the day of my wedding because the girls that normally all help her are booked out on that day. She would need at least an hour if not more for each of us. I am sorry but I don’t that much free time to get my hair done especially by someone who doesn’t really listen to their clients. Am I am wrong here? I think the thing that really set me off was her telling via email she could do a style I really liked then not even attempting to try it when I meet with her. Mind you, I drove 7 hours that weekend so I could meet with her (and other vendors too). So I sent her an e-mail telling her that I wasn’t happy with the second hair trial and she says she got a feeling that I wasn’t and that she should have tried the original inspiration style. And also that she knew she wasn’t on her “A” game…seriously?!? She said I could do a 3rd trial with her and that she wouldn’t charge me. Mind you, I wouldn’t be back in the area until June and my wedding is in August. I can’t afford both with money and time to not like her hair and make-up skills! I just couldn’t believe she charged me for the 2nd trial even though she didn’t do what I requested of her!
I am going to cancel this woman’s services and go with a local salon that a couple of my FI’s cousins used for their weddings. They have rave reviews and better prices. I have to do another hair trial with the salon but I think it will be worth it in the long-run.
Post # 3
Oh you poor thing. Her attempt at your hairstyle looks nothing like the inspiration pic, and I don’t mean to be rude but it looks like a hot mess. There is not sophistication or sleek styling at all. You are well within your rights to not use her!
Post # 4
2 tries and no good? Cancel for sure. The top pic isn’t bad and might be nice in the front but it is no where near what you asked for.
Post # 5
@Vikstar: My only concern is getting the money back from her that I paid her for my hair and make-up for the day of my wedding. That was my mistake for doing that after the first trial. I already booked another salon but I am afraid I won’t get my money back from her because I already paid her.
Post # 6
Get a new person ASAP!!
After UPDATE– you have two choices, learn to let go and love whatever she does or take the hit, lose the money and get someone better!
Post # 7
@lovelylight99: i would cancel and run! It looks nothing like what you wanted…and she should have given you what you wanted. I think your inspiration hairstyle is so so cute, not high school prom at all!
Post # 8
@lovelylight99: Can you approach her and state that her services are no longer required and ask for the deposit back?
Post # 9
WTH? definitely get a new person, there are a thousand talented hairstylists and I’m sorry but she certainly is not one of them!
Post # 10
Do you have a contract at all with her?
Post # 11
God, that looks kind of terrible, sorry! I’m glad you’re going with a different person. The hairstyle you picked out looks gorgeous and it shouldn’t be too hard to do either.
Post # 12
- Wedding: March 2014 - Glen Sanders Mansion
That looks nothing like the inspiration! Definitely cancel and go with the other stylist. Even if you lose your money it will be worth it.
Post # 13
I do have a contract with her but it was something she printed up on her printer and I don’t think there was anything in there about not getting money back from her. The whole thing seemed a bit amateur honestly. It was my mistake and I am prepared to take the loss and hire someone worthwhile. :/ Just wish I had known better before I booked her…
Post # 14
@Vikstar: Ha ha I would agree that both hairstyles kind of look like a hot mess. LOL 🙂 Oh well…live and learn. I think the worst that can happen is she won’t refund me. Oh well…*sigh*
Post # 15
Agree that it is NOTHING at all like your inspiration pic. I think a second trial was totally fine, especially since she had artistic license for the 1st. if she’s off her “A game” for a trial, how can she guarantee that she’ll be ON for teh wedding? And also, damn, that’s a lot of time. For a while, I did freelance makeup and trials did often take up more time than day of, but that was typically b/c during teh trial we’d try several different looks. The first picture of your hair isn’t bad, but still pretty sloppy and… looks nothing like what you wanted! I don’t care if a braid is prom-y (um, it’s not but whatever), if it’s what the bride wants, at least give it a shot! I say send her a nice email but let her know you are going in a different direction. Or if you don’t want ot say that, say a family friend offered as a gift? idk. On teh plus side, at least you’re finding out now with a good amount of time that she’s lousy.
Post # 16
You’re definitely not wrong. I’d definitely have gone to a different stylist.
I will say that it’s not unusual for a hair/makeup trial to be in the artists’ home if they are exclusively doing weddings. My MUA did trials in her home studio because it would be a huge waste for her to rent out a salon- she *only* does weddings so she’d never use it.
HOWEVER it’s completely not her place to insult the hairstyle you want and to basically try to tell you that you wanted something different. I’d also be extremely nervous that she wouldn’t be on her ‘A-game’ the day of the wedding.
And telling you that you need to cut your hair is silly. I have long (waist length long) extremely thick hair and I asked my hair stylist to make my bun smaller than it was in the trial. So she twisted up the very middle of of my hair super tight and pinned it down and created the bun around it so it was completely hidden- and smaller like I asked!
ETA: I just noticed in the last pic that there are a couple of huge bobby pins sticking out! Not cool. :/