(Closed) Hairstylist was RUDE to me!

posted 9 years ago in Emotional
Post # 3
1045 posts
Bumble bee
  • Wedding: January 2008

I would call the salon and speak with the manager.  Explain the situation, and that you want a new stylist, with a trial on the house, since you’d already paid for the previous one(s).  I know I wouldn’t want someone being snarky to me on my wedding day, when I’m trying to be calm and feel my best!

Good luck!

Post # 4
3285 posts
Sugar bee
  • Wedding: November 2009

hrmph!  why was she so rude?  it didn’t sound like you were unreasonable at all!

Post # 5
1901 posts
Buzzing bee
  • Wedding: June 2010

I agree that you should speak to the manager. If she feels she is not the right stylist for you – she’s not!

Post # 6
3979 posts
Honey bee
  • Wedding: January 2012

I agree with the stylist: SHE ISN’T THE RIGHT STYLIST FOR YOU! Thats where it ends.

She shouldn’t have been so snarky with you! I doubt her attitude would change because its your wedding day– if anything she could make it worse or make you upset. I would call the salon manager & ask them to come up with a solution. She did produce what you wanted in the end, but maybe they have other qualified hairstylists who can do the same? Maybe they’ll even comp another trial with a new hair stylist? You weren’t being unreasonable in your request & her attitude was unprofessional.


Post # 7
2607 posts
Sugar bee
  • Wedding: May 2009

Wow.  Sorry you had such a rude stylist.  For your wedding more than any other time, they should be willing to work with you!  I guess I was lucky; I know the receptionist at our local salon, so I called to make my appointment, and she booked me with the most experienced stylist.  The only thing was, all the wedding magazines I’ve read have said to schedule your trial 6-8 weeks before the wedding.  I did about 5 or 6 weeks.  And then felt silly, because they normally do them more like two weeks in advance at the salon.  Ah well. 🙂

Anyway, Did you bring in photos of what you were looking for?  If not, I would definitely do that with the new stylist I HOPE you find.  I would definitely not work with this one!  The ONLY thing I can think of is maybe, without photos, what you described is not what she understood, and therefore she was frustrated at having to redo her work?  I dunno…just grasping at straws to try to understand why she’d be so rude.  Not that that excuses her behavior.  I know it’s close to your wedding date, but hopefully you can find something willing to work WITH you and FOR you, not against you.

Post # 9
298 posts
Helper bee
  • Wedding: October 2010

I agree with everyone else who has said you should call salon manager and explain exactly what happened, why it upset you, that you obviously don’t want to have to deal with that kind of stress and unpleasantness on your wedding day. And then say you’d like a trial on the house, because the last one was so much hard work for you to get what you needed.

I’m so sorry this happened to you! I’m really nervous about my hair, because I’ve got really thick hair as well and I’m very particular about it — and my regular stylist works more than an hour from where I live, so I can’t have her on the day!

Post # 10
2365 posts
Buzzing bee
  • Wedding: October 2009

I would explain your experience to the manager and ask that she refund what you spent on the trial.

I really would never hire that woman (you had the bad time with) to do my hair … for my wedding or ever!

Post # 11
2342 posts
Buzzing bee
  • Wedding: May 2010

Yeah like the other posters, I think you should speak to the manager and maybe get your money back or get her to set you up with another stylist!  Even if you use her on your wedding day she might upset you again and you don’t want to start your day off like that!

Post # 12
4001 posts
Honey bee
  • Wedding: June 2010

Ew, what a jerk!  Like the ladies said, definitely call and speak to the manager, see what she suggests.  You don’t want that bad energy around you on your wedding day.  Maybe its worth another hair trial with someone else.  I’m sure they’ll do just as good a job, with less attitude!

Post # 13
1064 posts
Bumble bee
  • Wedding: October 2009

If she told you herself that she thinks you need someone else, do yourself a favor and get someone else. It isn’t worth it on your day to put up with her possibly screwing up, or giving you a hard time.

Post # 14
144 posts
Blushing bee

Ppl working in the Vanity trades can have such bad attitudes!

What a silly brat.

Post # 15
813 posts
Busy bee
  • Wedding: May 2018

In my very personal opinion, DO NOT USE THIS STYLIST ON YOUR WEDDING DAY!!!!!!!


I made a huge mistake hiring the girl I hired- I had no idea how much personality really comes into play on your wedding day. Although you want your vendors/stylists/etc to be great at what they do, you also want their personalities to match with yours so that your entire day is enjoyable.

I started to write out my story, but realized that it was pretty long and irrelevant, except that it made me realize that you really need to have someone who is going to be calm and sweet on your wedding day, because those experiences are going to shape your overall day. My stylist was a beyotch with a capital B from the night before: demanding that I call her back, even though everything had been confirmed to her in writing only a few days prior, and even though I was AT my wedding rehearsal and rehearsal dinner, showing up late, calling me a million times on her way to try to figure out how to get there (um, leave early, mapquest it, borrow a friend’s GPS, drive it the weekend prior- this is a JOB that you are being paid for, so figure out how to get there on time- just don’t call the bride and make her nervous on the morning of her wedding!). When she finally showed up, she looked at me and INTRODUCED herself to me. I had met with her just a few weeks prior for my trial. She should have had some idea of what I looked like, considering she SHOULD have looked at the pictures she took to refresh her memory of the style she was about to do. I was so fed up by this point that I just looked at her, said hi, and walked out of the room. I heard my mom say “Ummmm, that was the bride. You already met her.” The list goes on and on- she showed up late, with FRESH coffee in her hand (meaning she took the time to stop and get coffee even though she was late!), she started late, and then ended up taking longer than she said she would with each bridesmaid, which made us all late. She then kept demanding that we make sure we had all of the money to pay her and that we had it all together so that she didn’t have to ask around for it at the end of the day. I told her it was taken care of, and she’d get a check for the total when she was done, but she brought it up about 20 times. My mom asked her to stay an extra hour to do a touchup after pictures- she was so RUDE and told my mom that she had to be paid a fee (understandable, of course!). But she was so rude about it-  my mom ended up paying the makeup artist DOUBLE to stay, simply because the hairstylist was so rude about it, and the makeup artist was so sweet, saying that she didn’t charge anything to stay. My parents are very generous, and would have paid the hairstylist much more to stay, but my she was so rude my mom paid her the amount she mentioned and that was it!

Anyway, that is just my personal story. My point is that your stylist and other vendors are more than just people that are going to perform services on your wedding day. Certain vendors, like stylists, makeup artists, photographers and videographers are going to be with your for a large portion of your day. You do not want to surround yourself people who are going to be rude or nervous or disrupt your day in any way. Two of my favorite vendors were the ones that were the sweetest to me. 

It sounds as if this woman is extremely unprofessional. A stylist should be prepared to listen to the person & take into account what she wants. She should be skilled enough to use bobby pins instead of a rubber band if that is what is best for you. Or she should be professional enough to tell you that the style won’t work with your suggestions. She should not be RUDE in any way.. technically she is interviewing for a job!

I would DEFINITELY call the salon & ask to speak to the manager. I would let her know that you are very disappointed in the stylist and the way she treated you, in addition to the way she did your hair. I would mention that you are a valuable customer, and you are not happy with the time and the money that you already spent.

I WOULD NOT use the same stylist, because can almost guarantee that she will act the same way on  your wedding day. And unfortunately, if she is rude, it will only upset you and there won’t be anything you can do on your wedding day to rectify it, except deal with a rude person who upsets you, and possibly deal with a hairstyle that you don’t love.

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