In my very personal opinion, DO NOT USE THIS STYLIST ON YOUR WEDDING DAY!!!!!!!
I made a huge mistake hiring the girl I hired- I had no idea how much personality really comes into play on your wedding day. Although you want your vendors/stylists/etc to be great at what they do, you also want their personalities to match with yours so that your entire day is enjoyable.
I started to write out my story, but realized that it was pretty long and irrelevant, except that it made me realize that you really need to have someone who is going to be calm and sweet on your wedding day, because those experiences are going to shape your overall day. My stylist was a beyotch with a capital B from the night before: demanding that I call her back, even though everything had been confirmed to her in writing only a few days prior, and even though I was AT my wedding rehearsal and rehearsal dinner, showing up late, calling me a million times on her way to try to figure out how to get there (um, leave early, mapquest it, borrow a friend’s GPS, drive it the weekend prior- this is a JOB that you are being paid for, so figure out how to get there on time- just don’t call the bride and make her nervous on the morning of her wedding!). When she finally showed up, she looked at me and INTRODUCED herself to me. I had met with her just a few weeks prior for my trial. She should have had some idea of what I looked like, considering she SHOULD have looked at the pictures she took to refresh her memory of the style she was about to do. I was so fed up by this point that I just looked at her, said hi, and walked out of the room. I heard my mom say “Ummmm, that was the bride. You already met her.” The list goes on and on- she showed up late, with FRESH coffee in her hand (meaning she took the time to stop and get coffee even though she was late!), she started late, and then ended up taking longer than she said she would with each bridesmaid, which made us all late. She then kept demanding that we make sure we had all of the money to pay her and that we had it all together so that she didn’t have to ask around for it at the end of the day. I told her it was taken care of, and she’d get a check for the total when she was done, but she brought it up about 20 times. My mom asked her to stay an extra hour to do a touchup after pictures- she was so RUDE and told my mom that she had to be paid a fee (understandable, of course!). But she was so rude about it- my mom ended up paying the makeup artist DOUBLE to stay, simply because the hairstylist was so rude about it, and the makeup artist was so sweet, saying that she didn’t charge anything to stay. My parents are very generous, and would have paid the hairstylist much more to stay, but my she was so rude my mom paid her the amount she mentioned and that was it!
Anyway, that is just my personal story. My point is that your stylist and other vendors are more than just people that are going to perform services on your wedding day. Certain vendors, like stylists, makeup artists, photographers and videographers are going to be with your for a large portion of your day. You do not want to surround yourself people who are going to be rude or nervous or disrupt your day in any way. Two of my favorite vendors were the ones that were the sweetest to me.
It sounds as if this woman is extremely unprofessional. A stylist should be prepared to listen to the person & take into account what she wants. She should be skilled enough to use bobby pins instead of a rubber band if that is what is best for you. Or she should be professional enough to tell you that the style won’t work with your suggestions. She should not be RUDE in any way.. technically she is interviewing for a job!
I would DEFINITELY call the salon & ask to speak to the manager. I would let her know that you are very disappointed in the stylist and the way she treated you, in addition to the way she did your hair. I would mention that you are a valuable customer, and you are not happy with the time and the money that you already spent.
I WOULD NOT use the same stylist, because can almost guarantee that she will act the same way on your wedding day. And unfortunately, if she is rude, it will only upset you and there won’t be anything you can do on your wedding day to rectify it, except deal with a rude person who upsets you, and possibly deal with a hairstyle that you don’t love.