Post # 1
A new restaurant opened up near my house and I tried one of their signature po’boys. Instead of freshly fried oysters, I got weird, flat patties of chopped oysters that looked like little veggie burgers. I wrote a “meh” kind of review on Yelp, saying that it was just kind of weird to serve frozen oyster patties in what should be one of your bestsellers. The owner replied, very nicely, that they changed distributors and will be back to normal the next day. She also encouraged me to come back and try them out again.
A week ago, I did just that. I ordered the same thing, took it home, and ended up with an even yuckier sandwich. Still previously frozen, the oysters were firm but cold, with flabby batter falling off in big soggy chunks. I wrote a 1-star review describing the second sandwich and said that I wouldn’t be back.
The next day, one of the restaurant’s other reviewers messaged me this:
Stupid–Your reviews are lies .Look at what most people think .Your post has been discredited several times and if you are this picky of a eater why do you eat out so much .Answer,you cannot cook and need to feed your very large frame.
The day after that, another of their reviewers made a blanket statement that people who leave bad reviews are idiots and have been put on the “Wall of Shame.”
Then, last night, when I got home, this was waiting for me with my other mail, AT MY HOUSE:
View post on imgur.com
Sorry this is so long, what would you do? I’ve taken down the reviews because I’m TERRIFIED that the owner went out of her way to find my home address based on my credit card slip. She had every staff member sign it, so who knows who saw my address.
Post # 3
Oh my GOD. You should…I don’t know…CALL THE POLICE?!?!?!?!
Post # 4
Um isn’t that harassment?
I would definitely be taking it further.. And I would keep your review and continue to bad mouth the nut job owner.
If you can’t handle reviews, don’t own a business.
Post # 5
@MrsLongcoatPeacoat: Wow, that is extremely creepy and weird. What freaks. I don’t know if I’d call the police right now– what could they do? But if you get anything more from those people, DO call the police. That’s harassment as far as I know.
Post # 6
@peachacid: That was my initial reaction too, but other friends have said that it’s not that big of a deal, she mailed it instead of leaving it on the doorstep… I’m trying really hard not to overreact and I have already taken the reviews down.
Post # 7
That’s pretty freaking scary. I’d call the cops. Can you call your local evening news team? They like stories like that!
Post # 8
I would post a picture of that letter on Yelp.
Post # 9
THIS is exactly WHY it is soooo important to take measures to protect your identity on the Internet.
There are crazy people out there !!
NEVER use your real name. NEVER reveal any contact info.
AND in the case of writing REVIEWS… make it so that key elements cannot be tied back to you (ie your location… exact DATE you were in etc.)
When I write Reviews, I make things a little fuzzy so that things can’t be 100% matched back to me.
# 1 – I wait a while between my visit and writing (so they don’t match me back to the person who was in on Tuesday… I think nothing of waiting a month or two)
# 2 – Sometimes I choose not to Review at all… as much as I’d like to. Mr TTR picked up some bed-bug bites on our Pre-Wedding Trip… we have chose not to write a Hotel Review, because it would be too easy for the owners to figure out we were writing it. And we don’t need the drama / trauma in our lives. Having the bed-bug incident was bad enough (besides as folks who are well seasoned travellers we realize that anywhere can get an infestation of bed-bugs… including a 5 Star Hotel. This wasn’t a 5 Star… but it was still a HUGE disappointment for our long anticipated Southern US Adventure)
Hope this helps,
Post # 10
@MrsLongcoatPeacoat: I would take a person showing up at my house over a bad review as a threat. Who does that?!
Post # 11
- Wedding: March 2012 - Pelican Grand Beach Resort
@MrsLongcoatPeacoat: I’d contact the police and honestly, I’d add this information to our review, but I certainly wouldn’t accuse anyone specifically of having left the note. I might even add the picture of it to the review. If the business owner can’t handle criticism, she shouldn’t open a business that serves the public.
Post # 13
I would definitely be writing a loathing negative review on every site I could find. Honestly, I’d post the letter on reddit. This kind of shit goes viral for a reason. Omg, I can’t believe they did that!
Post # 14
@MrsLongcoatPeacoat: No, the fact that they got your address to send you that letter is a violation of your privacy. The goal of having that address on file is not to send you letters like that, but rather to ensure that your credit card works. You need to call the local police number and tell them you’re being harrassed. Don’t feel bad.
Post # 15
I’m thinking Reddit/social media blitz. A person that cray has no business owning a restaurant.
Post # 16
I would post that letter to your review. People should be warned this place is nuts.