Post # 1
I hired a photographer about 2 months ago. I met with the wife of this husband & wife team, and my mom and I both really got along with her. For what we were getting with the package, it seemed like a fairly decent deal. However, now I keep looking at all of their recent weddings/bridal/engagements, and I am just not impressed like I thought I was then. We put a $500 deposit down when we signed the contract, but have yet to make another payment. There is a girl that lives in my hometown, and her pictures are wonderful, and since she’s just starting out, the price for her would be about $2000 less, for the most expensive package. I feel like losing the $500 to the other photogs isn’t a big deal because of the money we’d be saving in the long run, but I can’t help but feeling like a huge jerk.
Has anyone broken up with a photographer before? Any advice on how I should go about it? We have a wedding planner, so is this something I could talk to her about and get her to handle, or would that make it seem even worse? I’m just so confused.
Post # 3
I’m about to do this. We’re moving our wedding out of state and cutting down on costs drastically. I was just going to email the photographers (another husband/wife team) and tell them I do appreciate working with them thus far but it’s an unexpected situation that doesn’t allow us to use them anymore. And I was going to make sure to tell them thank you and that I will recommend them in the future. I would also like to see how others may have handled this in the past though.
Post # 4
I think you could use your wedding planner to do the dirty work for you, especially if the planner recommended them or has been involved in your dealings with the photographer before. Probably more polite (and brave!) is to just email the photographer and say you have found someone else whose style and prices suit you better, thank them for their time and say you’ll still be recommending them as an excellent choice. It’s just business, try not to worry about it *too* much (easier said than done I know).
Post # 5
I think you should do it in person, but I’m also a photog. Also, the sooner the better. Give them a chance to re-book your wedding date. Once we pass on an inquiry, we can’t get it back!
Post # 6
I broke up with our first wedding photographer. We had an engagement shoot with them and the pictures were pretty bad (not up to par with the usual stuff on their blog.) I emailed them with my concerns, and they called immediately saying that they had a problem with the camera and that they would like to reshoot, etc. Unfort, I lost trust in them as our wedding photographer – and was a bit pissed that they waited until I said something abt the quality of the pics before they addressed the situation. I had my husband do all the “breaking up” as I am not good in those situations. He emailed them a very straightforward breakup letter – and that was it. We did lose the deposit, but they did refund the engagement shoot fee.
Post # 7
I think getting $500 and not having to do anything for it is not a bad deal, don’t feel guilty about it!!!
Post # 8
I’ve been broken up with- well, the wedding was canceled but still 🙂 The best thing to do is let them know asap. Don’t stress and don’t explain too much- just let them know you’re going in a different direction and you’re very sorry. They may try to talk you into staying with them- stick to your guns and decline to give details.
Post # 9
Probably the best thing to do would be contact them soon, gives them more time to try to rebook for someone else. Likely, they can do that in a year, but the longer you wait, the more clients they may be turning down.
Its probably going to be awkward to “break up” with them, but its best to do it in person. Sometimes, after talking with your photographer, you feel better about staying with them.
Did something happen other than the blogs? I would advise to stay with your current photog unless you really don’t like that style. Does the hometown girl have a different style? Sometimes, when you book a photog, you start looking at others to compare. Once you sign a contract, stop looking. You’ll (almost) always find someone who’s style is different that you love & you may think you made a mistake in who you chose. I say think it over for a few days, talk with your fiance about it & decide together on what to do.
Just to let you know, once you sign a contract, you are legally bound with them. I mean, you can ask to be released of the contract. Most likely, they will just keep your $500 deposit & release you & start looking to rebook. Once you sign a contract, the photographer is telling other clients they are booked… if they can’t rebook the wedding sometimes you can be held liable to pay what the contract says, in full. I’ve just been doing research & know that sometimes this does happen. If they did a bad job on the epics or something happened that you didn’t like, or the wedding changed dates/locations, that’s one thing… but if you just changed your mind than it could possibly be a little tricky.
Post # 10
Thanks for all the advice. I’m going to talk with my fiance about it tonight and see what he thinks. My parents are the ones paying, so I’ll be sure to speak with my mom about it also and see what she thinks.
@canthugallcats: They have a photojournalistic style, which is what we want, but the quality of their photos is just not what I remember when we booked (think shadows, bad editing). The other girl has the same style, but the pictures are a much better quality.
Post # 11
I just wanted to clarify that by “in-person,” I just mean don’t delegate it to your planner. Send an email FROM you or your Fiance or make a phone call. I wouldn’t make this photog waste more time driving out to meet you just so you can ditch her 😛
Post # 12
Whit… i just decided to throw this out there because i know you are getting married around the area we did and I am not sure who your photographers were or who you spoke with and what style you were looking for but I would HIGHLY reccomend our photographers. They had amazing personalities were very affordable, and i feel like they do really good work. They went above and beyond the call of duty and we would definately reccomend and hope to use them again in the future
EDIT>>>> DUH to know who we used would be nice…. we used Phototech Photos … Karen and Russ is a husband and wife team
Post # 13
I’m glad I found this thread! I need some help! I am currently *trying* to break up with my photographer but it’s been two weeks and she has yet to return any of my emails. I am going crazy trying to understand why. I’ve emailed her five times and sent her a letter. I was completely honest with her – we decided to go with someone else that was waaay out of our price range but was now working with our budget – someone we had spoken to months before her. I told her this was a hard decision, apologized profusely, and told her we understand she keeps the retainer.
In July, we had been emailing back and forth about a late August engagement shoot but nothing had happened just yet. We sent her the contract and deposit in late July and then I emailed her earlier this month – 11 months before the wedding date – to let her know we were canceling with her.
I had a lawyer friend read over the contract we signed and it doesn’t give specifics on cancellations… only that she has the right to get money for any damages. In our interview with her she even said that the deposit was so low ($300) because she wouldn’t want anyone to stay with her just because the deposit was too high. Doesn’t that mean she would understand?
I know she hasn’t dropped off the face of the earth – she’s posting on her blog and on Twitter. Also, her online calendar still shows that our wedding date is “unavailable”. I used two different email addresses to email her, just in case one wasn’t working properly. Could she sue me for the total amount? I mean, ELEVEN months is a good amount of time to book another couple… what is going on? Photographers, do you have any ideas? I’m worried sick over this.
Post # 14
@whit – well its good that you’re following up with your photog’s stuff. sometimes, with photojournalism, if the wedding is outside & the sun is out getting those shadows can be unavoidable. But the group shots should be in the shade without crazy shadows. Go thru their blog & look at the pics. If the quality isn’t up to your standards, than go with someone else. If you don’t like the editing they’re doing, you can ask them not to do it… however, if its basic editing & its not good, than you may want to change photogs. I strongly dislike bad editing! Go with who you’d feel comfortable with. If you love the new photog’s style & think her quality/edits are awesome, than go with her. If you’d like, you can PM me (I don’t recommend just typing their names in here cause they may see it) their websites & I can look at them, give you my opinion.
@misssoup – it depends on the photographer. 11 months is a long time, but its tough to judge. You can have 10 people ask about 1 date, book it with 1 of them & tell the other 9 its taken. If that person tries to cancel the contract, there is a chance that the other 9 have already booked with someone else. There’s also the chance that no one else will ask that specific photographer about that date. OR, someone else could really want that date & book with them tomorrow. It really depends. I’d go to the studio (if they have one) & talk to them about it. Don’t send them a large amount of emails… I know you want to know asap what they say, but they’re probably meeting with their lawyer before they reply to you. Its also crazy wedding season & I’m sure they’ll reply to you when they can. 2 weeks is awhile to not hear anything thou. Maybe their email is full & the letter will get to them faster.