(Closed) Has anyone used A&I Books?

posted 8 years ago in Photos/Videos
Post # 3
Member
120 posts
Blushing bee
  • Wedding: April 2010

I used them for non-wedding photos. Honestly I wouldn’t recommend them. I paid for the highest quality book (with Groupons also, but I paid the difference), and even that didn’t turn out very nice. Both the paper qualit, and the color quality were questionable. To make matter worse, the layout was off compared to what you see on the computer screen. And customer service was pretty much inexistent. I couldn’t get a hold of anyone for a while in the process of placing my order. And if you want to change ANYTHING about your order after you have placed it, good luck. When I realized how long it took them, and I needed the book faster as it was a gift, I called and offered to pay for 2 day shipping. Not only did I have to pay extra for the shipping, which I fully expected, but I had to pay a substantial fee for “making changes on your order.”  

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