(Closed) Have you ever been disappointed in an etsy purchase? What did you do?

posted 7 years ago in Money
Post # 17
Member
3400 posts
Sugar bee
  • Wedding: July 2013

@jennygrl070:  I spent over $405 on an etsy item that I ended up hatinggggg. It was my first & only wedding related bitch fit.

I ended up DIYing what I could to make the item less shitty, & then politely contacted the seller with a concise description of what I was expecting, along with attaching pictures that expressed what I was not happy & what I paid money for was not what I recieved.

I ended up getting a $60 refund & liked the item in the end after I fixed it, but I was never totally happy. However, if I had said nothing, I would have eaten myself alive.

Post # 18
Member
2 posts
Wannabee
  • Wedding: December 2015

i just ordered something from etsy for the very first time. I hope I’m not diapointed. 

Post # 19
Member
1826 posts
Buzzing bee
  • Wedding: December 2013

I’ve had awesome experiences and I’ve had terrible ones. It depends on the seller. Now I base whether I will buy something on positive reviews..not just that they have some but the amount of positive reviews compared to the number of sales. One dealer I don’t worry about has over 5600 positive reviews! My closet is full of her stuff.

Although I have been burnt that way too. I ordered hats for our wedding and the dealer had al positive reviews until shortly AFTER we ordered (just my luck). It’s been months now and we are out money and hats! I know that they have health issues in the family however in that case they shouldn’t have taken our money or refunded it when they realized they couldn’t make them. Whatever you do, do NOT order anything from Gypsy Lady Hats! They are on Artfire and have their own website as well.

Post # 20
Member
1263 posts
Bumble bee
  • Wedding: May 2015

I ordered hair bows, and the seller sent me the wrong size (the ones I got were giant, like mini mouse bows). When I first let her know, she was really sweet about it and said she’d send me the right size free of charge.

Well, weeks went by and nothing. I asked her what was happening and she said she’d lost my address… even though it was right there on the order. -_- The event I needed them for was happening before she could actually send them, so she just refunded me. I gave neutral feedback, because her excuse of losing address (and not asking me for it after weeks) was so silly.

Post # 21
Member
6114 posts
Bee Keeper
  • Wedding: August 2012

I bought a beautiful sash from an Etsy lady.  It was a stunning sash, it just did not go with my dress so I was unhappy.  In that case, I did nothing.  It’s just sitting in my drawer!  To fancy to wear to anything.

Post # 22
Member
1477 posts
Bumble bee
  • Wedding: January 2011

I bought a titanium and mahogany wedding ring for my husband. The ring showed up with epoxy all over the edges and with a giant spot under the epoxy on the band. It was definitely not what I expected for $70. I messaged the seller with pictures to show what I received and she apologized and agreed to ship out a replacement in two weeks. Four weeks passed and I messaged her to tell her if she wasn’t shipping, I was leaving negative feedback. She said she was shipping it the next day. The post office tracking showed a label had been generated, but that package did not move for two weeks. When it did arrive she included a return shipping label to send the bad original back. Lmfao, no way am I taking e time to find a box and ship it back after it took you eight weeks to correct your mistake. I managed to chisel the side blingy epoxy off and wear it on my thumb with the blemish side down. 

 

To the seller’s credit, the replacement ring is gorgeous and is a quality piece that my husband loves the snot out of. 

Post # 23
Member
1674 posts
Bumble bee
  • Wedding: September 2014 - Waldorf Astoria, Chicago

I’ve always had positive experiences with etsy transactions.  I did receive a new-born croched hat that was way to small on my niece, but didn’t bother to return it. 

I just recently bought a banner with my save the date numbers and they painted the wrong date, I contacted the seller immediately and they sent a new one out the next day, free of charge and I didn’t have to send the wrong one back. 

I’m planning on buying my flower girl dresses from a designer on etsy, so hopefully that goes well…they’re $214 I’d hate to be dissapointed in a custom purchase that is most likely non-refundable :/ 

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