- 7 years ago
- Wedding: August 1993
Wow, that shop is such a joke. If they’re so concerned with protecting their image they should probably give the outside a facelift. I certainly would never think that such “high-end” fashion was sold in a shop that looks straight up ghetto.
Oh, and I’d love to punch the commenter in the face who said that “obese (he didn’t want to use the term plus size for some reason) women should not wear designer clothes since it ruins the brand”. Kindly go fuck yourself.
It’s crazy how they think they’re totally in the right! And you’re spot on, that shop looks hideous from the outside.
Wow. I love the “we’re so busy we can’t do interviews for 2 weeks” comment. Hilarious.
Yikes that grammer made me cringe….not only do they have terrible customer service policies, they also could really stand to have people whom are responding to the public understand grammer! Throwing the word “whom” around does not make you sound smart if you use it improperly!!
Such bs. Being rude doesn’t make you high-end.
@Utopia4us: There were a ton of grammar mistakes, it was awful!
And the sign on the shop says “closing down 90% off” as far as I can tell… haha that’s why they have all the business then. They probably will be out of business in 2 weeks, then they’ll have plenty of time for interviews.
This was almost EXACTLY my experience at KLEINFELDS. I KID YOU NOT…EVIL PEOPLE!
“sometimes we have found that this type of customer, almost finds our dresses funny, and on occasion noted comments such as ‘it looks like a dead flamingo”
this was my favorite part. LOL.
but seriously, really big assholes.
@hopefloats: Yeah that was my fav too. I really didn’t even get what that part of the letter had to do with the issue he was even writing about. lol
And yeah… with those kinds of people working in both the shop and ‘customer service’, I’d not shop there if it was the last dress shop on earth!
I’m sick to my stomach, how can people keep buying there? It makes you feel kind of helpless when they feel they can do no wrong and enjoy the bad publicity.
wow… I would never take my bridesmaids there!
OH MY GOD! I havnt even read the comment yet but that letter was unbelievable.
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