(Closed) Hello, I have a return.

posted 9 years ago in The Lounge
Post # 47
Member
6659 posts
Bee Keeper
  • Wedding: May 2010

The underwear stories are exactly why I ask the saleslady to bring me out a new one from the back whenever I buy a bra or undies. I’m a really common size so normally whatever I want to buy has been tried on several times or even bought and returned by the time I get to it.

Post # 48
Member
7774 posts
Bumble Beekeeper

Oh man. I worked for Victoria’s Secret for 4 years and I can tell you, without a doubt, that women are TRIFLIN.

My first week on the job, someone returned a bra that was 10 years old, once white but now a disgusting gray brown and had holes in the band and a safety pin holding up the strap. Effing disgusting.

Also had women return panties and lingerie with white stains in the crotch. This actually happened A LOT.

I had a co-worker return lingerie that she openly admitted to having sex with her boyfriend in.

Had a girl try to return bras that she wore for 3 years and then lost weight so they didnt fit anymore. Um. Hello no, bish. Those bras were NASTY.

We had a pregnant woman come in one time with a strapless bra that she had clearly worn. It was dirty, wrinkled and had little skin flakes all over the inside. We wouldn’t return it because it had been worn and she threw a FIT. She started cussing out our manager. So the lady demanded the client relations number. We gave it to her and she dialed it standing right in front of the counter. This is against policy so teh manager asked her to step outside. She refused and started making an even bigger scene. At this point, every single customer and employee in the store is standing there watching this all go down. We finally had to call security, who tried to escort her out but she started cussing and screaming at them so they called the police, who finally got her to leave the store. Customers were actually clapping as they escorted her out. After she left, she proceeded to stand in front of the store for another half an hour on her phone, yelling about us. Effin nuts.

Post # 49
Member
2606 posts
Sugar bee
  • Wedding: May 2009

I used to work retail, and I HATE it when people lie to me about why they are returning.  One lady returned a shirt after Christmas because she didn’t like the color, insisting it hadn’t been worn…then why does it have no tags and smell like laundry detergent?  

People would return used products, (like the juicer) and claim it hadn’t been used.  At least lie and say you used it but it didn’t work so it doesn’t get put back on the shelf for some unsuspecting person to buy.

We had one customer we called “Turner” as in “Returner” because she would be in the store every few days, returning bags of stuff and buying more stuff.

We had a guy return shoes that he had had for several months because they didn’t last as long as he thought they should have.  They were in really rough shape because of his job.  What made it really irritating though, was that he wanted to exchange them for the SAME SHOES.  Why, so you can return those when they get worn out, too, and just keep getting free shoes?

The one that really got my goat was a lady returned a dark, navy-blue shirt.  She said she washed it and it bled all over her daughter’s favorite pair of pants, (which were tan).  She freely admitted she hadn’t followed the washing instructions, which said to wash seperately in COLD water.  Yet she wanted to be return the shirt AND be reimbursed for the pants, that were more than a year old and WERE NOT FROM OUR STORE!!!!  The worst part was that our manager gave her her money back for the shirt AND the pants.  I don’t think I ever wanted to slap a customer quite so badly.

I return stuff that I haven’t used (not groceries!  LOL!) or that is legitimately defective, but I won’t lie.  If I bought something, used it, and then decided I didn’t like it…well, that’s what garage sales are for.

 

Post # 50
Member
5109 posts
Bee Keeper
  • Wedding: November 2011

I used to do pageants when I was younger and my mom had a plastic tie gun thing that can re attach the tags on clothes. So some of the stuff that we bought we could wear once and then return it so we could always have new outfits for different events. So all my expensive sportsware (Fashion wear) shirts were worn for a few minutes on stage and returned when we got back home the next week.

Post # 51
Member
1571 posts
Bumble bee
  • Wedding: September 2012

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@pharmy: I can’t even imagine the returns at Victoria’s Secret.

Post # 52
Member
3450 posts
Sugar bee

I do not return all that much…but I did work in retail and we had some really interesting returns…Now I work at a craft store. Our return policy is fairly strict. We also require DL and phone # for EVERY return. This way we can stop people returning consistently. The lowest price return I have ever seen was 36 cents…yup… $.36…yea…it’s like really? you couldn’t find a use for something that was only $.36?

Post # 53
Member
2606 posts
Sugar bee
  • Wedding: May 2009

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@MmeSilverBullet: The lowest price return I have ever seen was 36 cents…yup… $.36…yea…it’s like really? you couldn’t find a use for something that was only $.36?

Hehehe…they probably spent more in gas getting to the store to return the item than said item was worth!  I MIGHT do that IF I was returning other things, but otherwise?  No way.

Post # 54
Member
2808 posts
Sugar bee
  • Wedding: May 2012

I don’t return things very often because I am usually pretty fussy about what I buy, but if something doesn’t do what I wanted/expected it to do I will take it back in a timely fashion.

I worked at Circuit City when I was in college (and when they were still open) and we had a lady try to return a desktop computer she had purchased at that store EIGHT YEARS BEFORE. She still had receipts and everything, and she was pissed because “when she bought it, no one told her that she would have to upgrade in the future.” Are you flipping kidding me?!?! I thought my manager was going to punch her lol.

She did not get a refund.

Post # 55
Member
2606 posts
Sugar bee
  • Wedding: May 2009

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@MrsCarnival: She still had receipts and everything, and she was pissed because “when she bought it, no one told her that she would have to upgrade in the future.” Are you flipping kidding me?!?!

Wow.  Did she also try to return the tv she had purchased in 1975, because nobody told her she would need to upgrade THAT?  Some people.  LOL!

Post # 56
Member
2808 posts
Sugar bee
  • Wedding: May 2012

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@Miss Apricot: It was unreal. She went on and on about how we were just trying to suck money out of people because they would have to buy new computers to run the updated software. Lady, I’m not a software developer. I’m a college student that makes $8 an hour working in the computer section at the electronic store. And you are an idiot.

We had some other people that accused of tying to scam them when they bought a new HD TV and it wouldn’t display the HD channels. Why? Because they didn’t buy the HD cables because they are expensive! Regular cables DON’T WORK FOR HD!!! Ugh. I could go on for.ever. about the things that people got mad over in that store, but I won’t.

/endthreadjack

Post # 57
Member
3482 posts
Sugar bee
  • Wedding: February 2011

My husband’s parents run a poultry farm and once had a woman try to return an “off” turkey. They knew they would never have sold a bird in the state she tried to return it in, so they pressed her for more details. Turned out she had left in the back of her car in the sun for three hours while she was shopping for the rest of her Thanksgiving food.

Post # 58
Member
1524 posts
Bumble bee

I returned a couple bottles of metabolism boost tablets or something….I took the first day’s and they made me incredibly ill. I was honest about it and said that they made me sick and the lady opened the box to make sure the bottles were there and said “They’re open…” and I looked at her and said, “Yes, I tried them and they made me sick…” and so she gave me a refund. I was okay with not getting it, but if I could get my money back I was going to haha.

Post # 59
Member
3148 posts
Sugar bee
  • Wedding: February 2010

@kelly105: fyi: I wouldn’t worry about the returned makeup. I think the stores are under obligation to send it back to the manufacturer no matter what.

I return things all the time. sometimes I need to try things on at home, with the outfit I bought it for. also, I do a lot of online shopping, so tons of that crap gets returned.

probably my worst one? chacos (expensive sandals) that hurt my feet. I had walked miles in them. but REI has an amazing return policy, they totally take back shoes that have been worn outside.

Post # 60
Member
2203 posts
Buzzing bee
  • Wedding: October 2011

I was in a Macy’s once and there was a lady in line right ahead of me who was trying to return several huge sets of bedding (the ones in the big plastic bags). Well, within 2 minutes, she was SCREAMING at the poor sales rep.

Turns out, the store knows this lady because she comes in almost every week, buys stuff on sale and then tries to return and it get the full price back (aka, make money off each item).

I just kept thinking to myself, “Lady, they know your name because you do this so often, aren’t you at all embarrassed?”.

I just didn’t get why someone would make such a huge scene when they were trying to cheat the system. So bizarre.

 

Side note: all of these Victoria’s Secret stories have me totally skeeved out about shopping there lol

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