(Closed) Help! Bridal Shop filed for bankruptcy & closed!

posted 8 years ago in Dress
Post # 3
3470 posts
Sugar bee
  • Wedding: July 2012 - The Gables Inn, Santa Rosa, CA

Figure out the lawyer that the shop is using for bankrupsy (call the newspaper if you can, they will likely have a lot of that info) and try to get in touch with someone from the shop.  


Or call the manufacturer and see if you can modify your order and have the dress and final invoice sent directly to you– you’ll have to pay an independant seamstress for any alterations, but at least you’ll get to receive your dress. 

Post # 4
6 posts
  • Wedding: May 2013

Have you contacted Maggie Sottero directly?  I would think that this problem has happened with them before and they might be able to give you better direction on what to do.

Hope this helps! That sounds awful!!!

Post # 5
15 posts
  • Wedding: October 2012

@Soon2bMrsWB:  I’m so sorry!  I’m afraid I’ve got no help to offer, but wanted to send a hug! (Not that you can wear that, though!).

I’m sure someone will have some help for you……

Post # 6
1357 posts
Bumble bee
  • Wedding: October 2012

View original reply
@juliette.eliza:  I second the advice to contact the manufacturer directly. Your dress should already be in production, so it exists somewhere.

The exact same thing happened at a bridal shop near where I live. Luckily, I didn’t buy my dress there, but the article I read said brides either contacted the manufacturer and were able to get their dress, or, if they had ordered it recently and the manufacturer didn’t have records of a bride’s purchase, they were able to call their credit card company to get the money back that they paid. 

Post # 7
9948 posts
Buzzing Beekeeper
  • Wedding: December 2012

Ouch !!

I don’t know enough about US Bankruptcy Law to comment on how this all would work for you.

BUT I can say that with aprox 15 Weeks Lead Time you have more than enough time to explore buying a Replica Dress from an Off-Shore Manufacturer (DressilyMe and Jasmine’s Bridal seem to get the most GOOD Press here on WBee… with LOTS of happy Brides.  You can use the WBee SEARCH Box to find them.  This is the route I’m taking for my own December Wedding)

I’d certainly suggest that you at least contact one of these Off-Shore Stores for a Quote… can’t hurt (and it will be much less than buying another Maggie Original)

As for your downpayment… here’s hoping that you put that on a Credit Card… cause usually then you have a higher chance of getting your money back.

PS… Some more financial advice… IF you do go the Off-Shore China made route for a dress… use PayPal or a “Loaded” Credit Card to make your purchase for your protection.  Not a good idea to give your Credit Card to these Far Eastern locations, too many cases of CC Fraud.


Post # 9
16 posts
  • Wedding: May 2013

I ordered the same dress from the same shop. I’ve received 2 letters in the mail from their attorney, and i contacted maggie sottero and i was told my dress was put on production hold and if i wanted to order it, i would have it by november but i would have to pay full price for it again from another store. If you find anything else out i would like to know as well!!

Post # 10
137 posts
Blushing bee
  • Wedding: November 1999

So sorry to hear this, how stressful.  I just wanted to wish you luck on resolving this.

Post # 11
33 posts
  • Wedding: October 2012

I ran into the same thing at another store. My aunt actually saw the store on the news. My dress was ready for shipment, so I went to another bridal store and paid the price I bought it for at the Bankrupt store.

You have to call your Bank or CC company to dispute the charge, because you never received your merchandise. Then the bank reimburses you and they pursue the bankrupt business for the money. I had to scan and e-mail all the documents proving that they went bankrupt. I also had to show proof that I tried to get my money back. 

My sister and bridesmaids didn’t have any problems with their bank. The bank didn’t ask for anything and just put the money back in their account.


I hope this helps. =)

Post # 12
3885 posts
Honey bee
  • Wedding: September 2011

If you paid with a credit card, it should be very easy to dispute the charge and get your money back. If you paid by check/cash/debit card then you’re a creditor now, in line with all the other creditors, and I’d not hold my breath on being able to get a refund. So I hope you used a credit card!

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