(Closed) Help! How do I get a deposit back?

posted 6 years ago in Reception
Post # 3
619 posts
Busy bee
  • Wedding: March 2013

If you’re not cancelling that reception place, they may be readily willing to change the date.  Have you called or tried asking them yet?  If you are cancelling there all together, you should read the terms stated on the contract. 

Post # 4
2725 posts
Sugar bee
  • Wedding: November 2011

What does your contract say about the deposit or cancellations? If it is in writing that you can’t get it back I don’t think there is much you can do. 

When I booked my reception hall I was told verbally that as long as we cancelled in a certain time frame I could get everything back. When I called to cancel, in that said time frame, the woman told me as long as someone rebooked the date I would get my money back. Looked at the contract and unfortunately she was right. I talked to my mom about it and she had heard the same original verbal agreement. Thankfully someone rebooked so I did get it back.

Post # 5
10367 posts
Sugar Beekeeper
  • Wedding: September 2010

You probably won’t be able to get it back unless you change the date at the same venue. That’s why venues take deposits to begin with – to protect them against people cancelling!

Post # 6
314 posts
Helper bee
  • Wedding: May 2012

Look closely at any contracts or paperwork you were given. If you are staying within the same venue then you may just be able to transfer your deposit. But unfortunately, deposits are usually used to protect the vendor agaist cancellaions and most are forfeited when you cancel. If it was just a verbal agreement- I would fight it; they should have at the very least given you a copy of their cancellation policy.

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