Post # 1
I just got hired on as a phlebotomist in a big hospital. I’ve never worked in this type of environment before. I’m going from working alone in a group home caring for 2 clients (for the past 3 years) to a hospital 10x the size of anything in my hometown. I love drawing blood, but I’m nervous about working with very sick and frail patients who are frustrated and unhappy about being in a hospital bed for days on end. And I’m scared of getting lost in such a huge place!!
Any advice from bees who’ve made a similar transition? Or who work a similar job in a big hospital?
Post # 3
You should be oriented to the hospital for, I would imagine, at least a few weeks. There are plenty of signs to direct you in a big hospital and don’t be afraid to carry around the map they give you at orientation. As for drawing on the sick and frail, they very well may get upset and you will most definitely hear complaints. Just remind yourself that you are doing this to get the necessary results to help treat them correctly. And, if they really REALLY get mad, you can’t force them to do anything they don’t want to.
The really sick will also often have central lines, so us nurses will be drawing on them unless it’s an ABG or blood cultures from multiple sites. Long story short, don’t worry! You will get used to it quickly and good luck 🙂
Post # 4
No advice to give (I don’t work in healthcare) but good luck with your new job! You’ll do great!
Post # 5
Instead of thinking of it as a big hospital, think of dealing with one person at a time. You can encounter cranky individuals anywhere, but the vast majority of people are nice and you have the opportunity to make a positive difference in their lives.
Post # 6
Coming from the patients point of view, the attitude of the nurse/tech can make all the difference in the world. Enter a room with a smile and those patients who have a tendency to complain/be grouchy will be less guarded.
Be as friendly as you can be and they will be more friendly in return. I have had many nurses/techs come in and “just do their job” and it is much easier to get annoyed with people who dont ackowledge I am a person.
It always made the tests easier to swallow when they would say something friendly and ackowledge what I may be thinking “Yeah, I know all we do here is poke with you things, I have another test here though. Its for XYZ”
Post # 7
My partner is a nurse, and while I don’t work in health care, I have chronic health issues so I’m in the hospital a few times a year. Yeah, you’ll have some patients who are frail, some who have no idea what’s going on, some who are angry and cranky, and some who are fine. Think of each patient as an individual (b/c they are anyway) and each is a new oppertunity. You’ll likely have some sort of orientation at the hospital, and you will get to know teh feel of each floor of the hospital. Some people who are cranky are cranky no matter what. I can say though that sometimes even small, positive interactions with employee staff made a huge impact on me. THe last time I was in the hospital, I was there for 5 days. The hospital hadn’t turned on the A/C yet, and had turned off the heat that morning so it was NOT pleasant in there. Everyone was miserable. The guy who comes around and takes your food order, and sometimes delivers it was amazing! He was always in a good mood and seemed genuinely kind. I was grumpy the first morning b/c I hurt, didn’t want to be in the hospital, and was uncomfortable – and then he comes in. He actually pepped up my mood, and by the end of my stay I kind of looked forward to him coming in!
I’m always nervous w/ any new job, but then I get comfortable. I’m sure you’ll be fantastic!