- 7 years ago
- Wedding: July 2011
Hey bees I need some advice on what to do! My wedding was 8 weeks ago and the photographer has been a nightmare! For starters in the weeks before the wedding she never sent me the photo to take list and she when I contacted her about it, it took her weeks to get back to me. Then she said instead she would call and we could go over it but never called or answered her phone. Finally when it came time to the wedding she said she would be there at 3:15 but didn’t arrive until after 4 (her contract said she would be taking photos by 4). She also disappeared for 20-30 minutes during the reception, when we were trying to take some family photos since they all ate first, and then told my bridesmaid who found her that she had to get her daughter (who I guess was acting as her assistant but decided to stay in the car) but then told me she had to get a battery….none of which should have taken more than 5 minutes. Fast foward a couple weeks later and we get the sneak peek. The photos are gorgeous, the only problem is we were promised 50-100 and got 32. Oh well not a huge deal. Now move a few more weeks along. Her contract stated that photos would be online for viewing in 2-7 weeks. It’s over 8 weeks and still no photos. But what is honestly more disturbing is that for one she overcharged us by almost $500 and has been promising us the refund check for about 5 weeks however in the past 3 weeks she has not responded to a single phone call or email. nothing….I have tried not to be too annoying and call every day or be the only one to make the contact. Both my mom and my husband have tried and she won’t reply to them either. I am so afraid that at this point, the complete lack of communication means that I won’t ever get my photos because somehow they were ruined and it’s not like I can just do a redo here! What should I do? Do any bees with legal minds know what my options are?