Post # 1
So a few weeks ago I went dress shopping and ended up back at a store I had been to in the dress that I couldn’t get out of my head. So I decided to go for it and order the dress…I ended up ordering the same size/color as the sample. So now I am thinking that maybe they are just going to sell me the sample at full price! To add to my suspicions (or maybe confirm them even) the style is not on the designers website and I contacted another store and they told me the dress is no longer available! So what do you think? I loved my consultant (and store owner) but now I am thinking she was just another sneaky salesman! What should I do Bees?
Post # 3
Oh dear- not sure… Maybe go in to “try” on the dress now – and make mental notes of any stains/tears/runs? I’m thinking that might be the only way… but not sure. Also- a brand new dress should fit tighter- think of how many girls have tried on and stretched that dress.
Post # 4
Tell her you learned its been discontinued and you would like to know how she is going to order the dress. Then tell her that when you pick it up you would like to compare it to the sample to see how the “new” one is different (sometimes new dresses have more poof etc because they have been tried on)
Alternatively call and tell her you learned its been discontinued and can you buy the sample at a discount.
Post # 5
It may now be unavailable, but it could have been available at the time you ordered it. It could just now be discontinued. I would contact the salon and voice your concerns.
Post # 7
If the style is no longer available through the designer…it seems HIGHLY unlikely that the shop will be able to get it in for you. So my thoughts are that you will either get the sample dress or she is getting it made (which would not be the designer then and probably would not be the same quality). Sounds sketchy to me… 🙁 I would be calling her or going back in to ask what the deal is – tell her you realized the dress is no longer available and wanted to know why she did not inform you of that. For now, I would assume the best, although how does she not know that as the salon owner! Weird… I hope it works out for you!
Post # 8
I would suggest that you wait to see the dress they give you. Inspect it very very closely and if you see and if it has been handled. You can usually tell by looking at a dress closely if it has been tried on by lots of women. It is has a loose beading, discoloration, worn zipper, etc then you need to confront the store management. Then even ask to see the sample to make a comparision, if they won’t let you see it then I would be suspicious.
Post # 9
i would ring around a few other stores to see if any of them are still able to get hold of it, or even see if you can contact the designer team. they may have contact details on websites i dont know. if it appears the dress is definately not on the market anymore i’d ring the store and tell them what you know and ask where they are getting the dress from. If after their explanation you still don’t trust them i would cancel the order and look elsewhere for another dress or demand a huge discount if it turns out they are selling you a sample, then i’d go elsewhere for any alterations that needed doing as they would probably try to recoup some money by overcharging you for this service. i certainly wouldn’t just let it go, you need to find out exactly what it is you are paying for. Good luck, hope your dreams aren’t shattered.
Post # 11
As a Bridal shop Manager I would suggest you take the advice of lefeymw and contact the store and let them know you have discovered it has been discountinued. Many designers pull the dress from the websites and send out notices to salons giving them a window of time to place orders before they stop producing the dress. If you are comfortable with purchasing the sample I would ask them if that would be an option, they will most likely be willing to sell it at a discount because they can no longer take re-orders from the sample. Hope this helped, best of luck to you!
Post # 12
So I have an update, but it is not a very good one. I am getting conflicting information from the shops that carry the designer. Yesterday one shop told me they dont have a sample but are still able to order a new gown through the designer, but then today another store told me that they don’t have it and it is no longer available through the designer! UGH!! So now I have sent an email directly to the designer (or the company anyways) asking them what is up with the gown. This is so frustrating! I just want to know I am getting what I paid for!
Unless I get confirmation from the designer that it has been discontinued I think my best bet is going to be just thoroughly inspecting my dress when it comes in. If they confirm it has been discontinued I think I will have to confront the shop and ask for either a full refund or a huge discount! Thanks to everyone for all the advice and letting me rant!!
Post # 13
Please call the shop you ordered the dress from right now and tell them you have learned the dress is possibly discontinued. They may fess up and have an explanation. If they deny it, then contact the designer, etc., but don’t stress with these other contacts until you have talked to your dress shop to clear up what their response is to your concern.