(Closed) HELP! My photographer just cancelled 5 days before the wedding!

posted 7 years ago in Emotional
Post # 3
963 posts
Busy bee
  • Wedding: April 2011

Wait until she emails you the other photogs info and then check out her site and rates.  You might like her.  Also, you might be able to negotiate a lower rate based on what her website says.  It sounds like your photog is going through some trauma, so she probably just doesn’t have the info on hand.  Definitely bother her for it because, gosh darnit, you are getting married and she has an obligation to help you find a replacement!  However, be as gentle as possible because of the circumstances.

Most importantly – BREATHE!  I know…this sucks.  It will be ok.  I swear.  Deep breath.

Post # 5
2854 posts
Sugar bee
  • Wedding: May 2012

@BackyardLoveBird:Yes! All of this.

OP – Your photog’s apparently had an emergency and she’s got her assistant/partner/(?) as well as a replacement lined up. So you’re not without a photog. You have one (two?).

Breathe. Get info. Then decide. You can call around and see if there are replacements, but this might be a huge unnecessary stress. 

Also ask yourself – are you going to care in 20 years WHO took the pictures, as long as you get  the pictures you want, in the style you want?

Post # 7
4824 posts
Honey bee

Your photog acted very professionally. My photog had the same in the contract that he would find someone he approves of/likes the work/similar style if he cant make it due to emergency.

If you really liked your photog, I would ask for samples of the replacement. They oftenall work together and know each other.

I wouldnt stress and believe in your photog if he is respected professional.

Post # 8
5993 posts
Bee Keeper
  • Wedding: May 2010

Is it wrong to ask for a partial refund?

i would be asking for a part refund – you hired her because of her talent, she may have arranged other photographers but they could be considered less valuable in skills/talent

but im glad she is professional enough to understand the stress you will be in over this and has a backup plan

Post # 10
5889 posts
Bee Keeper
  • Wedding: May 2012

i would be firm here.  someone who’s shot ONE wedding is certainly not worth five thousand dollars.  does the contract stipulate she’d find a similarly suited photographer in the case of her not being able to perform her duties?

Post # 11
736 posts
Busy bee
  • Wedding: October 2011

That is stressful just 5 days before the wedding. I think you should get a partial refund. I think a replacement should do similar work as the photographer you were paying originally. If not, that is not really fair to you.

Post # 13
611 posts
Busy bee
  • Wedding: October 2012

I agree with @Ms. Meowerson–you are paying a premium to your photographer for her talent and experience, and someone who has shot one wedding is not an acceptable replacement for that. However, the problem you may run into is that the original photographer’s partner is still going to be there, as well–you said partner, not “assistant.” If she considers him a full partner then it may be tough to argue for a partial refund because in her mind, he is of the same quality as herself.

Post # 14
187 posts
Blushing bee
  • Wedding: May 2011

It sounds as if you are still getting one half of this photogrpahy team still (mike?) and this other photog may be the hired second shooter. This is common practice to have a backup  if an emergency arises. Look in your contract…..its probably mentioned somewhere.

Im thinking if you stil have one half the team you should be ok. Good luck.


Post # 16
1144 posts
Bumble bee
  • Wedding: December 2011

@Luxuryshoegal88: I would ask for a full refund and find my own photographer (if you can find one). You had a contract with her and she broke it.

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