- 4 years ago
- Wedding: September 2013
@dietbanana: I’m so sorry! I don’t really have any advice for you except to push your photog to give you the raw shots. I really hope you can get someone to edit them that will do a better job! Maybe if you turn some into black and white it will help? I don’t know much about photography so this might not work.
@dietbanana: Oh no!!! Do you have any to show us? I would tell the photographer that the photos are unacceptable and you need a refund. If he gives you a hard time about it I would write bad reviews on anything you can find with his name on it and post pictures of his horrible work. I am so sorry!!!
@dietbanana: I’m really sorry, that SUCKS. I don’t know about everything else, but I would bet that anyone halfway decent with Photoshop could get rid of the ugly painting behind your family pictures. I think technically you have to get permission from your photographer to edit them, though. I’m really sorry about your dad 🙁
I am so sorry that happened to you. I would also request a refund. I would be highly surprised if the photog agrees to give you the raw files.
@dietbanana: I’d speak with your photographer about your feelings. It’s highly unlikely they will give you the raw images with permission to let someone else edit them, but you can try I guess.
If you don’t think the work compares with the samples you were shown when you booked I’d let them know and ask for some sort of compensation.
@dietbanana: From someone who’s doing the leagal battle with a photog.
First express your complaints to photog.
If that goes no where go to small claims court. You will have to show that your photos are worse then the sample photos he showed you.
A photog will not give you RAWs it won’t happen.
@dietbanana: I’m sorry for your situation. They more than likely won’t give you the raw images because then someone else can claim them as their work. Also, they don’t want their blurred photos or poor photos out there. Granted, if your pics are as bad as you say they are then their work is already there, but your photos can be photoshopped.
I would start by telling the photographer that the photos he/she took of your wedding are not like the samples they showed you. Give them examples of what pics you didn’t like. Give them a chance to reedit them or do right by the situation. If they cannot you need to proceed in filing a law suit against them.
I feel for you. Our photographers (yes 2 of them!) did a really bad job. Just a nightmare. They wouldn’t give us any type of refund or the raw pics. They threatened us with legal action for the reviews I posted.
We ended up hiring a different photographer and having pictures taken about five months later.
It probably states in your contract the RAW files are property of the photographers, my contracts to brides state so.
I had a similar situation, my photographer was an old friend from highschool and she had her own buisness, I looked at all her previouse photo shoots and they looked really nice, and she gave me a good price. Day of she showed up early but didnt seem like she wanted to be there. She wasnt “into” it. My mom and BFF were telling her what shots to take, all my group photos had garden furniture in the backround, I asked for no black and white and i got 5 photos that were, she didnt get shots that were obviouse, there were no photos of my husband with his mother or father or his siblings, heck my father in law took better shots than she did. When i msged her about it she NEVER replied, doesnt answer her phone and now has moved across the country. All I wanted was the raw images so my friend could edit them and she has flat out ignored me. I hope you have better luck than I did. Some of the photos were really nice but some.. i just dont want to think about. I ended up taking a post wedding shoot with just my husband and I ( cus i only got 2 of just me and him. 120 photos and only 2 were just of us!) and our children aswell. Sadly there are some shots you just will never be able to get back. Best of luck! Demand the raw photos if not a refund!
Get that refund. I like the idea of taking pictures post-wedding, just the two of you. Inconvenient, yes, but you could roll it up into a TTD shoot with a new, better photographer.
To be honest I would just ask for a refund and move elsewhere. There is no excuse for not meeting the demands of a wedding photog.
Make sure you look in the contract first! If there is anything this original photographer can and has explicitly stated they’ll do for you, go for it.
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