(Closed) Help! They screwed up my dyed shoes!

posted 8 years ago in Shoes
Post # 3
Member
8353 posts
Bumble Beekeeper
  • Wedding: March 2011

They should have let you know that the color would be hard to match. Did you receive a discount and/or are you asking them to replace your shoes?

Personally, I love the color they turned out. I will be wearing a similarily colored pair of shoes on my wedding day. And my shoes don’t match anything in our wedding. They are just my something blue.

Post # 4
Member
1810 posts
Buzzing bee
  • Wedding: April 2011

Yea, that’s definitely not cornflower. Did you buy the shoe at David’s Bridal or elsewhere? There might not be anything you can do if you didn’t buy the shoe at David’s Bridal (I’m assuming that’s where you got them dyed). But if you did buy them there, I would think they should be able to try again on a new pair, at no additional cost. 

Did you speak with a manager or anything? I would definitely speak to someone with the authority to help you out.

When you first went in to get them dyed, did they mention that the color may not be able to match exactly right (it might be in fine print)? If not, and if you paid with a credit card, I’d dispute the charge.

Did you tell them you were unhappy with the color when you picked them up? What did they say?

Please let me know how this works out as I was thinking about getting my shoes dyed there too. 

Post # 5
Member
438 posts
Helper bee
  • Wedding: September 2012

the swatch looks darker than the shoe color (that could just be my monitor though).  If there is enough time, they should be able to make it darker.  We do that a lot where I work. If there is enough time, have them make the shoes darker.  Beautiful color though!!

Post # 7
Member
3 posts
Wannabee
  • Wedding: July 2011

DON’T BUY DYED SHOES!!! I bought a pair of heels on http://www.glassslipper.com and had them dyed teal (my something blue). They turned out beautifully but when I tried them on at my dress fitting they STAINED my feet and fingers immediately. I had to quickly take them off so they wouldn’t stain my white dress too. I contacted glassslipper.com and they told me to scotch gard them, which didn’t help either. I even took them in to a shoe repair store and they said there was nothing they could do. When I contacted Glass Slipper again their response was “I am sorry but any dyed shoe can have this potential as is listed in our shoe dyeing tips link which is on every shoe dye page available for the customer to read: http://www.myglassslipper.com/blog/index.php/shoe-dye-tips/ This will be the same with any company you have dye your shoes.” So pretty much I am stuck with a beautiful pair of $80 shoes that I will never be able to wear. Plus, now I am about a month away from my wedding and have to start the shoe hunt all over again. My advice, DON’T BUY DYED SHOES. They look gorgeous, but if they might stain you or your dress they are so not worth the risk.

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