- 6 years ago
- Wedding: June 2014
Hey, I just got a contract from my venue and I was kind of wanting advice on what is normal/should be included/etc.
First off, it is at a large hotel that, previously its own chain, was recently purchased by a larger hotel chain. I assume it is a reliable venue.
But, as i posted previously, my sales manager has been a little difficult to work with, although she was very cordial and helpful when we contacted her about the contract (no surprise there, lol).
So here is what is included in the contract:
- The time, cost, and locations of the ceremony and reception, we requested a special location for our cocktail hour but we were told it that they would not know if it was available to us until the beginning of next year.
- The payment schedule
- The definition of what their wedding coordinator does: 1. a two hour consultation; 2. vendor referrals/budget prep; 3. another two hour meeting a month before wedding to build timeline/discuss last minute details; 4. discuss timeline with vendors/contact for confirmation; 5. 5 hours on day of.
“The wedding coordinator ensures that all emails and phone calls will be returned within twenty-four hours.If the bride has more needs than what are listed above, packages available for further planning needs or a build your own package at $50 an hour.”
- Labor Charge Info (bartenders/waiters/etc)
- A clause that specifies that they can change prices which is a worry:
Prices herein are subject to increase in the event costs of food, beverages or other costs of operations increase at the time of the function. Patron grants the right to the Hotel to increase such prices or to make reasonable substitutions on the menu with prior written notice to the patron, providing, however, patron shall have the right to terminate this agreement with seven (7) days after such written notice from the Hotel.
- Insurance Clause: “The Hotel requests that each group provide a certificate of insurance for $2 million in general liability naming Gaylord Entertainment as an additional insured for the dates your group is on property.”
- Cancellation Policy: We will lose our deposit if we cancel before 1 year before, we will lose 50% of the estimated cost if we cancel before 9 months, 75% if before 6 months, 100% if within 6 months.
I had orginially asked for these details on the contract: at least 5 waiters, the waitstaff manager’s name, the name of the person who will be in charge on the day of, details stating who will be responsible for set-up and tear down. She said “A lot of the information you are requesting below does not go in the contract, but on a banquet event order (that is the sheet we use that will have all of your details listed out with pricing that you will sign off on much closer to the wedding). “
I asked that the contract detail what is included and her response was “The wedding packet is the detailed list of what is included, that does not go on the contract.“
So here is what I am worried by:
– Does the hotel have no contractual obligation to provide what is listed in the wedding packet?
– Should I be worried that I am not going to know where the cocktail hour is until 6 months before? The cocktail hour location was a huge selling point for us so it is definitely a disappointment to see that we probably will not have it there.
– Should I feel confident that I will get what is apparently meant to go on the banquet event order without knowing until “much closer to the wedding”
– Is there anything missing?
– What should be added/taken off/changed?
– Is it normal for them to reserve the right to change prices?
I know this is a ton of information but I have never signed a contract in my life and I am worried. Any advice/help/experience with your own wedding contracts, please let me know!