(Closed) Help with VistaPrint “placeholder” error message

posted 6 years ago in Paper
Post # 3
Member
6 posts
Newbee
  • Wedding: September 2012

I think I had the same issue… mine had to do with the version of AI I was using when designing.  If I would try to upload an AI file it wouldn’t work but the PDFs worked fine.

Either way – if you actually call vista print’s 1-800 customer service number they are SUPER helpful!  I’ve called them multiple times and they’ve either walked me through fixing the issue OR in one case the person actually made the changes for me so I didn’t have to re-upload the design. 

I used Vistaprint for all of my invites, Save-The-Date Cards and other printed materials for the wedding and I’m really happy with their service and the quality of the items!

Hope that helps and you get it figured out!

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