(Closed) Hiring a vendor with bad reviews

posted 7 years ago in Logistics
Post # 3
Member
6394 posts
Bee Keeper
  • Wedding: September 2011

Do the reviews say they didn’t deliver or just that they suck at communication? If they’re just bad at responding, I might chance it. If there’s a single review that said someone ordered something and didn’t get it, I would probably cut my losses.

Post # 4
Member
4137 posts
Honey bee
  • Wedding: May 2011

i would choose customer service if you can swing the extra expense.

if you’d rather save the money, does your site have backup chairs to use in case the vendor flakes out? make sure you sign a contract with explicit terms for a refund if products aren’t delivered as specified (make sure it has the times, number, and every detail).

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